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EOL13452 - Amended
Cisco announces the end-of-sale and end-of-life dates for the Cisco Cloud Calling & Meetings Bundle Offer. The last day to order the affected product(s) is November 24, 2020. The last day to renew or add to an existing subscription is November 24, 2020. Customers with active service contracts and subscriptions (as applicable) will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts and subscriptions (as applicable), support will be available under the terms and conditions of customers' service contract and subscription.
Customers should migrate to Cisco Collaboration Flex Plan 3.0. The ordering guide for Flex Plan 3.0 can be found at the link below:
https://www.cisco.com/c/en/us/products/collateral/unified-communications/spark-flex-plan/guide-c07-744224.html
Table 1. End-of-life milestones and dates for the Cisco Cloud Calling & Meetings Bundle Offer
| Milestone |
Definition |
Date |
| End-of-Life Announcement Date |
The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public. |
May 26, 2020 |
| End-of-Sale Date* |
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date. |
November 24, 2020 |
| Last Ship Date: |
The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time. |
November 24, 2020 |
| End of SW Maintenance Releases Date: |
The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software. |
November 24, 2021 |
| End of New Service Attachment Date: |
For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract. |
November 24, 2020 |
| End of Service Contract Renewal Date: |
The last date to extend or renew a service contract for the product. |
November 24, 2020 |
| End of Change/Renewal Date*: |
The last date to Renew or Add to an existing subscription. |
November 24, 2020 |
| Last Date of Support**: |
The last date to receive applicable subscription entitlements, service and support for the product as entitled by active subscriptions and service contracts(as applicable) or by warranty terms and conditions. After this date, all subscription and support services for the product are unavailable, and the product becomes obsolete. |
November 30, 2023 |
Table 2. Product part numbers affected by this announcement
| End-of-Sale Product Part Number |
Product Description |
Replacement Product Part Number |
Replacement Product Description |
Additional Information |
| A-FLEX-B-COM-BNDL |
Cloud Calling and Meetings Webex Calling for SP Common area |
No Replacement |
- |
- |
| A-FLEX-BC-BNDL-ENT |
Cloud Calling and Meetings Webex Calling entitlement |
No Replacement |
- |
- |
| A-FLEX-C-COM-BNDL |
Cloud Calling and Meetings Webex Calling Common area |
No Replacement |
- |
- |
| A-FLEX-MSGBNDL-ENT |
Cloud Calling and Meetings Teams entitlement |
No Replacement |
- |
- |
| A-FLEX-MTBNDL-ENT |
Cloud Calling and Meetings Meetings entitlement |
No Replacement |
- |
- |
| A-FLEX-NUBL-BNDL |
Cloud Calling and Meetings Webex Calling for SP only |
No Replacement |
- |
- |
| A-FLEX-NUCL-BNDL |
Cloud Calling and Meetings Webex Calling only |
No Replacement |
- |
- |
| A-FLEX-NUCMBL-BNDL |
Cloud Calling and Meetings with Webex Calling for SP |
No Replacement |
- |
- |
| A-FLEX-NUCMCL-BNDL |
Cloud Calling and Meetings with Webex Calling |
No Replacement |
- |
- |
| A-FLEX-NUCMCL-BNDL |
Cloud Calling and Meetings with Webex Calling |
No Replacement |
|
- |
| A-FLEX-WC-BNDL-ENT |
Cloud Calling and Meetings Webex Calling entitlement |
No Replacement |
|
- |
Customers should migrate to Cisco Collaboration Flex Plan 3.0. The ordering guide for Flex Plan 3.0 can be found at the link below:
https://www.cisco.com/c/en/us/products/collateral/unified-communications/spark-flex-plan/guide-c07-744224.html
For more information about the Cisco End-of-Life Policy, go to: https://www.cisco.com/en/US/products/products_end-of-life_policy.html.
For more information about the Cisco Product Warranties, go to: https://www.cisco.com/en/US/products/prod_warranties_listing.html.
To subscribe to receive end-of-life/end-of-sale information, go to: https://www.cisco.com/cisco/support/notifications.html.
Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.