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EOL13472
Cisco announces the end-of-sale and end-of-life dates for the Cisco Business Edition 7000M (M5) and 7000H (M5) Appliances. The last day to order the affected product(s) is March 2, 2023. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available under the terms and conditions of customers' service contract.
Table 1. End-of-life milestones and dates for the Cisco Business Edition 7000M (M5) and 7000H (M5) Appliances
| Milestone |
Definition |
Date |
| End-of-Life Announcement Date |
The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public. |
December 1, 2022 |
| End-of-Sale Date: |
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date. |
March 2, 2023 |
| Last Ship Date: |
The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time. |
May 31, 2023 |
| End of Routine Failure Analysis Date: |
The last-possible date a routine failure analysis may be performed to determine the cause of hardware product failure or defect. |
March 1, 2024 |
| End of New Service Attachment Date: |
For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract. |
March 1, 2024 |
| End of Service Contract Renewal Date: |
The last date to extend or renew a service contract for the product. |
May 28, 2027 |
| Last Date of Support: |
The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete. |
February 29, 2028 |
Table 2. Product part numbers affected by this announcement
| End-of-Sale Product Part Number |
Product Description |
Replacement Product Part Number |
Replacement Product Description |
Additional Information |
| BE7M-M5-K9 |
Cisco Business Edition 7000M (M5) Appliance, Export Restr SW |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| BE7M-M5-XU |
Cisco Business Edition 7000M (M5) Appliance, Exp Unrestr SW |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| BE7H-M5-K9 |
Cisco Business Edition 7000H (M5) Appliance, Export Restr SW |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| BE7H-M5-XU |
Cisco Business Edition 7000H (M5) Appliance, Exp Unrestr SW |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| BE7K-CPU |
2.6 GHz 6132/140W 14C/19.25MB Cache/DDR4 2666MHz |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| BE7K-DISK |
300GB 12G SAS 10K RPM SFF HDD |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| BE7K-NIC1 |
Intel i350 Quad Port 1Gb Adapter |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| BE7K-NIC2 |
Intel i350 Quad Port 1Gb Adapter |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| BE7K-PCIERISER |
Riser 1B incl 3 PCIe slots (x8, x8, x8); all slots from CPU1 |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| BE7K-RAIDCTRLR |
Cisco 12G Modular RAID controller with 4GB cache |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| BE7K-RAM |
16GB DDR4-2666-MHz RDIMM/PC4-21300/single rank/x4/1.2v |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| BE7K-RAM-M5-NEW |
16GB DDR4-2933-MHz RDIMM/1Rx4/1.2v |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
BE7M-M5-K9 appliances may migrate to BE7M-M6-K9 appliances. BE7M-M5-XU appliances may migrate to BE7M-M6-XU appliances. BE7H-M5-K9 appliances may migrate to BE7H-M6-K9 appliances. BE7H-M5-XU appliances may migrate to BE7H-M6-XU appliances. In all cases, any existing embedded virtualization offer (BE6/7K-VIRTBASP-7X, BE6/7K-VIRTENH-7X) may be transferred to the new appliance
Service prices for Cisco products are subject to change after the product End-of-Sale date.
The Cisco Takeback and Recycle program helps businesses properly dispose of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to: https://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html.
For more information about the Cisco End-of-Life Policy, go to: https://www.cisco.com/c/en/us/products/eos-eol-policy.html.
For more information about the Cisco Product Warranties, go to: https://www.cisco.com/c/en/us/products/warranty-listing.html.
To subscribe to receive end-of-life/end-of-sale information, go to: https://cway.cisco.com/mynotifications.
Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.