End-of-Sale and End-of-Life Announcement for the Cisco Business Edition 6000 Software & Perpetual Licenses Version 11.5

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Updated:September 14, 2021

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Updated:September 14, 2021

Table of Contents

 

 

Overview

EOL13464

Cisco announces the end-of-sale and end-of life dates for the Cisco Business Edition 6000 Software & Perpetual Licenses Version 11.5. The last day to order the affected product(s) is January 23, 2021. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available under the terms and conditions of customers' service contract.

This bulletin applies to all Business Edition 6000-specific 11.5 perpetual licenses under toplevel product ID R-CBE6K-K9, including 11.5 starter packs for new deployments, 11.5 addon users for new or existing deployments, and version / feature-level upgrades on existing deployments. This bulletin does NOT apply to Business Edition 6000/7000 appliances or the overall Business Edition 6000 solution.

 

Renewing to Collaboration Flex Plan

Cisco is committed to long-term support for our customers with on-premises calling deployments. We are also committed to supporting our customers as they move to cloud calling.  Our Collaboration Flex Plan supports both deployment models. In September 2021, we announced that customers with perpetual on-premises calling deployments should renew to Collaboration Flex Plan. Some of the customer benefits of Flex Plan include:

      Flexible payment methods – monthly, annual, and full 

      Software Support that is included - never find yourself uncovered

      Simplified licensing structure

      Better license entitlements to Cisco Collaboration solutions 

      An easy migration to the cloud

 

The last day to renew Software Support Services (SWSS) for perpetual on-premises calling has been moved up to October 30, 2021.   Customers who need additional licensing and / or to renew software support after this date will be able to get full support for their on-premises calling deployments by renewing to Collaboration Flex Plan.

For more information about Collaboration Flex Plan 3.0, reference the ordering guides at this link: https://www.cisco.com/c/en/us/partners/tools/collaboration-ordering-guides.html

 

End-of-life milestones

Table 1.      End-of-Life Milestones and Dates for the Cisco Business Edition 6000 Software & Perpetual Licenses Version 11.5

Milestone

Definition

Date

End-of-Life Announcement Date

The date the document that announces the end-of-sale and
end-of-life of a product is distributed to the general public.

October 25, 2020

End-of-Sale Date:
App SW

The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.

January 23, 2021

Last Ship Date:
App SW

The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.

April 23, 2021

End of SW Maintenance Releases Date:
App SW

The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software.

April 23, 2022

End of New Service Attachment Date:
App SW

For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.

October 30, 2021

End of Service Contract Renewal Date:
App SW

The last date to extend or renew a service contract for the product.

October 30, 2021

Last Date of Support:
App SW

The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete.

April 30, 2024

HW = Hardware        OS SW = Operating System Software          App. SW = Application Software

Product part numbers

Table 2.      Product part numbers affected by this announcement

End-of-Sale Product Part Number

Product Description

Replacement Product Part Number

Replacement Product Description

Additional Information

BE-11X-UCL-STR

BE6000 v11 UCL Starter licenses

See the Product Migration Options section below for detailed information on replacing this product.

-

-

BE-11X-UWLS-STR

BE6000 v11 UWL Standard Starter licenses

See the Product Migration Options section below for detailed information on replacing this product.

-

-

BE6000-V11-ADDON

Business Edition 6000 v11 Add-on licenses

See the Product Migration Options section below for detailed information on replacing this product.

-

-

BE6K-PAK

Cisco Business Edition 6000 - PAK - Single Fulfillment

See the Product Migration Options section below for detailed information on replacing this product.

-

-

BE6K-SW-11.5

Business Edition 6000 v11.5 export restricted software

See the Product Migration Options section below for detailed information on replacing this product.

-

-

BE6K-SW-11.5-XU

Business Edition 6000 v11.5 export unrestricted software

See the Product Migration Options section below for detailed information on replacing this product.

-

-

BE6K-SW-11.X

Business Edition 6000 v11 export restricted software

See the Product Migration Options section below for detailed information on replacing this product.

-

-

BE6K-SW-11.X-XU

Business Edition 6000 v11 export unrestricted software

See the Product Migration Options section below for detailed information on replacing this product.

-

-

BE6S-SW-11.5

Business Edition 6000S v11.5 export restricted software

See the Product Migration Options section below for detailed information on replacing this product.

-

-

BE6S-SW-11.5-XU

Business Edition 6000S v11.5 export unrestricted software

See the Product Migration Options section below for detailed information on replacing this product.

-

-

BE6S-SW-11.X

Business Edition 6000S v11 export restricted software

See the Product Migration Options section below for detailed information on replacing this product.

-

-

BE6S-SW-11.X-XU

Business Edition 6000S v11 export unrestricted software

See the Product Migration Options section below for detailed information on replacing this product.

-

-

BE-UWL-11X-STD

BE6000 CUWL Standard 11.x Users - Service Use Only

See the Product Migration Options section below for detailed information on replacing this product.

-

-

LIC-CUCM-11X-TPR

UC Manager TP Room 11.x License

See the Product Migration Options section below for detailed information on replacing this product.

-

-

MIG-11X-BAS2ENH

BE6000 Upgrade 11.x Basic license to Enhanced

See the Product Migration Options section below for detailed information on replacing this product.

-

-

MIG-11X-BAS2ENHP

BE6000 Upgrade 11.x Basic license to Enhanced Plus

See the Product Migration Options section below for detailed information on replacing this product.

-

-

MIG-11X-BAS2STD

BE6000 Upgrade 11.x Basic license to CUWL Standard

See the Product Migration Options section below for detailed information on replacing this product.

-

-

MIG-11X-ENH2ENHP

BE6000 Upgrade 11.x Enhanced license to Enhanced Plus

See the Product Migration Options section below for detailed information on replacing this product.

-

-

MIG-11X-ENH2STD

BE6000 Upgrade 11.x Enhanced license to CUWL Standard

See the Product Migration Options section below for detailed information on replacing this product.

-

-

MIG-11X-ENHP2STD

BE6000 Upgrade 11.x Enhanced Plus license to CUWL Standard

See the Product Migration Options section below for detailed information on replacing this product.

-

-

MIG-11XESS2BAS

BE6000 Upgrade 11.x Essential license to Basic

See the Product Migration Options section below for detailed information on replacing this product.

-

-

MIG-11X-ESS2ENH

BE6000 Upgrade 11.x Essential license to Enhanced

See the Product Migration Options section below for detailed information on replacing this product.

-

-

MIG-11X-ESS2ENHP

BE6000 Upgrade 11.x Essential license to Enhanced Plus

See the Product Migration Options section below for detailed information on replacing this product.

-

-

MIG-11X-UCN-BTOS

BE6000 Unity Connection v10 Ugrade Basic license to UWLStd

See the Product Migration Options section below for detailed information on replacing this product.

-

-

UCM-11X-BAS-UCL

BE6K UCM 11X Basic User Connect License - Single Fulfillment

See the Product Migration Options section below for detailed information on replacing this product.

-

-

UCM-11X-ENHP-UCL

BE6K UCM 11X Enhanced Plus User Connect Lic - Single Fulfill

See the Product Migration Options section below for detailed information on replacing this product.

-

-

UCM-11X-ENH-UCL

BE6K UCM 11X Enhanced User Connect Lic - Single Fulfillment

See the Product Migration Options section below for detailed information on replacing this product.

-

-

UCM-11X-ESS-UCL

BE6K UCM 11X Essential User Connect Lic-Single Fulfillment

See the Product Migration Options section below for detailed information on replacing this product.

-

-

UCM-11X-TP-UCL

BE6000 UCM 11X Telepresence Room User Connect License

See the Product Migration Options section below for detailed information on replacing this product.

-

-

UCM-11X-UWLSTD

BE6000 UCM v11 CUWL Standard User License

See the Product Migration Options section below for detailed information on replacing this product.

-

-

UCM-11X-VM-UCL

BE6000 Unity Connection 11x Basic Voicemail License

See the Product Migration Options section below for detailed information on replacing this product.

-

-

UCN-11X-VM-UCL

BE6000 Unity Connection 11x Basic Voicemail License

See the Product Migration Options section below for detailed information on replacing this product.

-

-

UCXN-11X-SCPORTS

BE6K - Unity Connection 11x - VM Speech Connect Ports

See the Product Migration Options section below for detailed information on replacing this product.

-

-

UCXN-11X-UWLPRO

BE6000 Unity Connection v11 CUWL Professional License

See the Product Migration Options section below for detailed information on replacing this product.

-

-

UCXN-11X-UWLSTD

BE6000 Unity Connection v11 CUWL Standard License

See the Product Migration Options section below for detailed information on replacing this product.

-

-

UPG-UCM10TO11-BAS

BE6000 Upgrade 10.x Basic license to 11.x

See the Product Migration Options section below for detailed information on replacing this product.

-

-

UPG-UCM10TO11-ENH

BE6000 Upgrade 10.x Enhanced license to 11.x

See the Product Migration Options section below for detailed information on replacing this product.

-

-

UPG-UCM10TO11-ENHP

BE6000 Upgrade 10.x Enhanced Plus license to 11.x

See the Product Migration Options section below for detailed information on replacing this product.

-

-

UPG-UCM10TO11-ESS

BE6000 Upgrade 10.x Essential license to 11.x

See the Product Migration Options section below for detailed information on replacing this product.

-

-

UPG-UCM10TO11-TP

BE6000 Upgrade 10.x Telepresence Room license to 11.x

See the Product Migration Options section below for detailed information on replacing this product.

-

-

UPG-UCM9TO11-BAS

BE6000 Upgrade 9.x Basic license to 11.x

See the Product Migration Options section below for detailed information on replacing this product.

-

-

UPG-UCM9TO11-ENH

BE6000 Upgrade 9.x Enhanced license to 11.x

See the Product Migration Options section below for detailed information on replacing this product.

-

-

UPG-UCM9TO11-ENHP

BE6000 Upgrade 9.x Enhanced Plus license to 11.x

See the Product Migration Options section below for detailed information on replacing this product.

-

-

UPG-UCM9TO11-ESS

BE6000 Upgrade 9.x Essential license to 11.x

See the Product Migration Options section below for detailed information on replacing this product.

-

-

UPG-UCM9TO11-TP

BE6000 Upgrade 9.x Telepresence Room license to 11.x

See the Product Migration Options section below for detailed information on replacing this product.

-

-

UPG-UCN10TO11-VM

BE6000 Upgrade 10.x Basic Voicemail license to 11.x

See the Product Migration Options section below for detailed information on replacing this product.

-

-

UPG-UCN9TO11-VM

BE6000 Upgrade 9.x Basic Voicemail license to 11.x

See the Product Migration Options section below for detailed information on replacing this product.

-

-

ER11-USR-1

EMRGNCY RSPNDR USR LIC 1 PHN FOR NEW 11X SYSTEM

See the Product Migration Options section below for detailed information on replacing this product.

-

-

ER11-USR-1-UPG

EMRGNCY RSPNDR USR LIC 1 PHN UPGD TO 11X FROM 9X OR EARLIER

See the Product Migration Options section below for detailed information on replacing this product.

-

-

 

Product migration options

Customers who need additional licensing or to attach / renew software support after October 30, 2021 will be able to get full support for their on-prem calling deployments with Collaboration Flex Plan.

For more information about Collaboration Flex Plan 3.0, reference the ordering guides at this link: https://www.cisco.com/c/en/us/partners/tools/collaboration-ordering-guides.html

Service prices for Cisco products are subject to change after the product End-of-Sale date.

For more information

For more information about the Cisco End-of-Life Policy, go to: https://www.cisco.com/c/en/us/products/eos-eol-policy.html.

For more information about the Cisco Product Warranties, go to: https://www.cisco.com/c/en/us/products/warranty-listing.html.

To subscribe to receive end-of-life/end-of-sale information, go to: https://cway.cisco.com/mynotifications.

Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.

 

 

 

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