EOL9581 - Amended
Cisco announces the end-of-sale and end-of-life dates for the Cisco Unified Communications Manager Versions 8.5 and 8.6. The last day to order the affected product(s) is July 26, 2014. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available under the terms and conditions of customers' service contract.
Table 1. End-of-Life Milestones and Dates for the Cisco Unified Communications Manager Versions 8.5 and 8.6
Milestone |
Definition |
Date |
End-of-Life Announcement Date |
The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public. |
January 25, 2014 |
End-of-Sale Date |
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date. |
July 26, 2014 |
Last Ship Date: |
The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time. |
October 24, 2014 |
End of SW Maintenance Releases Date: |
The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software. |
July 26, 2015 |
End of New Service Attachment Date: |
For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract. |
July 26, 2015 |
End of Service Contract Renewal Date: |
The last date to extend or renew a service contract for the product. |
October 21, 2016 |
Last Date of Support: |
The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete. |
July 31, 2017 |
Table 2. Product Part Numbers Affected by This Announcement
End-of-Sale Product Part Number |
Product Description |
Replacement Product Part Number |
Replacement Product Description |
Additional Information |
CM8.5-K9-LAB |
SW CM 8.5 Appliance, 100 DLUs, Lab Only |
CM9.X-K9-LAB |
SW CM 9.X Lab Only, 20 CUWL PRO, 5 TP Room |
- |
CM8.5-K9-NFR |
SW CM 8.5 Appliance Not For Resale |
CM9.X-K9-NFR |
SW CM 9.X Not For Resale, 20 CUWL PRO, 5 TP Room |
- |
CM8.5-K9-NFR-TRNG |
SW CM 8.5 Not For Resale Trng Partners Only |
CM9.X-K9-NFR |
SW CM 9.X Not For Resale, 20 CUWL PRO, 5 TP Room |
- |
CM8.5-K9-UPG-XU= |
CUCM 8.5 Export Unrestricted Upgrade for PUT only |
UCM-9.X-SW-K9-XU= |
CUCM Software Version 9.X for PUT Only, Export Unrestricted |
- |
CM8.5-K9-UPG= |
CUCM 8.5 Upgrade for PUT only |
UCM-9.X-SW-K9= |
CUCM Software Version 9.X for PUT Only |
- |
CM8.6-K9-LAB |
SW CM 8.6 Appliance, 100 DLUs, Lab Only |
CM9.X-K9-LAB |
SW CM 9.X Lab Only, 20 CUWL PRO, 5 TP Room |
- |
CM8.6-K9-NFR |
SW CM 8.6 Appliance Not For Resale |
CM9.X-K9-NFR |
SW CM 9.X Not For Resale, 20 CUWL PRO, 5 TP Room |
- |
CM8.6-K9-NFR-TRNG |
SW CM 8.6 Not For Resale Trng Partners Only |
CM9.X-K9-NFR |
SW CM 9.X Not For Resale, 20 CUWL PRO, 5 TP Room |
- |
CM8.6-K9-UPG-XU= |
CUCM 8.6 Upgrade Kit for PUT Only, Export Unrestricted |
UCM-9.X-SW-K9-XU= |
CUCM Software Version 9.X for PUT Only, Export Unrestricted |
- |
CM8.6-K9-UPG= |
CUCM 8.6 Upgrade Kit for PUT Only |
UCM-9.X-SW-K9= |
CUCM Software Version 9.X for PUT Only |
- |
CM85-UCS-1000-KIT |
CUCM 8.5 Media Kit for UCS |
CUCM-VERS-9.X |
CUCM Software Version 9.X |
- |
CM85-UCS-1000-UKIT |
CUCM 8.5 Upgrade Media Kit for UCS |
CUCM-VERS-9.X |
CUCM Software Version 9.X |
- |
CM85-UCS-2500-KIT |
CUCM 8.5 Media Kit for UCS |
CUCM-VERS-9.X |
CUCM Software Version 9.X |
- |
CM85-UCS-2500-UKIT |
CUCM 8.5 Upgrade Media Kit for UCS |
CUCM-VERS-9.X |
CUCM Software Version 9.X |
- |
CM85-UCS-7500-KIT |
CUCM 8.5 Media Kit for UCS |
CUCM-VERS-9.X |
CUCM Software Version 9.X |
- |
CM85-UCS-7500-UKIT |
CUCM 8.5 Upgrade Media Kit for UCS |
CUCM-VERS-9.X |
CUCM Software Version 9.X |
- |
CM86-UCS-1000-KIT |
CUCM Auto-Expansion Media Kit |
CUCM-VERS-9.X |
CUCM Software Version 9.X |
- |
CM86-UCS-1000-UKIT |
CUCM Auto-Expansion Media Kit |
CUCM-VERS-9.X |
CUCM Software Version 9.X |
- |
CM86-UCS-2500-KIT |
CUCM Auto-Expansion Media Kit |
CUCM-VERS-9.X |
CUCM Software Version 9.X |
- |
CM86-UCS-2500-UKIT |
CUCM Auto-Expansion Media Kit |
CUCM-VERS-9.X |
CUCM Software Version 9.X |
- |
CM86-UCS-7500-KIT |
CUCM Auto-Expansion Media Kit |
CUCM-VERS-9.X |
CUCM Software Version 9.X |
- |
CM86-UCS-7500-UKIT |
CUCM Auto-Expansion Media Kit |
CUCM-VERS-9.X |
CUCM Software Version 9.X |
- |
CUCM-TP-STRTR-BNDL |
SW CM 8.0 and Licensing for TP 50 users |
R-UCL-UCM-LIC-K9 |
Top Level SKU For 9.x/10.x User License - eDelivery |
- |
CUCM-UCS-1000-85 |
CUCM 8.5 - For UC on UCS 1000 user VM |
There is currently no replacement product available for this product. |
- |
- |
CUCM-UCS-1000-86 |
Unified Communications Manager 8.6 Server Software |
There is currently no replacement product available for this product. |
- |
- |
CUCM-UCS-2500-85 |
CUCM 8.5 - For UC on UCS 2500 user VM |
There is currently no replacement product available for this product. |
- |
- |
CUCM-UCS-2500-86 |
Unified Communications Manager 8.6 Server Software |
There is currently no replacement product available for this product. |
- |
- |
CUCM-UCS-7500-85 |
CUCM 8.5 - For UC on UCS 7500 user VM |
There is currently no replacement product available for this product. |
- |
- |
CUCM-UCS-7500-86 |
Unified Communications Manager 8.6 Server Software |
There is currently no replacement product available for this product. |
- |
- |
CUCM-USR-LIC |
UC Manager UCL Top Level - 8.x |
UCL-UCM-LIC-K9 |
Top Level Sku For 9.x/10.x User License |
- |
R-CM8.5-K9-UPG= |
CUCM 8.5 Upgrade for PUT only |
R-UCM-9.X-SW-K9= |
CUCM Software Version 9.X for PUT Only - Electronic Delivery |
- |
R-CM8.6-K9-LAB |
SW CM 8.6 Appliance, 100 DLUs, Lab Only |
CM9.X-K9-LAB |
SW CM 9.X Lab Only, 20 CUWL PRO, 5 TP Room |
- |
R-CM8.6-K9-NFR |
SW CM 8.6 Appliance Not For Resale |
CM9.X-K9-NFR |
SW CM 9.X Not For Resale, 20 CUWL PRO, 5 TP Room |
- |
R-CM8.6-K9-NFRTRNG |
SW CM 8.6 Not For Resale Trng Partners Only |
CM9.X-K9-NFR |
SW CM 9.X Not For Resale, 20 CUWL PRO, 5 TP Room |
- |
R-CM8.6-K9-UPG= |
CUCM 8.6 Upgrade for PUT only |
R-UCM-9.X-SW-K9= |
CUCM Software Version 9.X for PUT Only - Electronic Delivery |
- |
R-CUCM-USR-LIC |
Top Level Sku For User License |
R-UCL-UCM-LIC-K9 |
Top Level SKU For 9.x/10.x User License - eDelivery |
- |
R-SME8.6-K9-NFR |
SW CM-SME 8.6 Appliance Not For Resale |
SME9.X-K9-NFR |
SW CM-SME9.X Not For Resale Use Only |
- |
R-SME8.6-K9NFRTRNG |
SW CM-SME 8.6 Not For Resale Trng Partners Only |
SME9.X-K9-NFR |
SW CM-SME9.X Not For Resale Use Only |
- |
R-UCM-UP85-CPW-K9= |
Unified Communications Manager Upgrade to 8.5 - CUWL only |
R-UCM-9.X-SW-K9= |
CUCM Software Version 9.X for PUT Only - Electronic Delivery |
- |
R-UCM-UP86-CPW-K9= |
Unified Communications Manager Upgrade to 8.6 - CUWL only |
R-UCM-9.X-SW-K9= |
CUCM Software Version 9.X for PUT Only - Electronic Delivery |
- |
SME-7845-85 |
SME 8.5 7845 |
There is currently no replacement product available for this product. |
- |
- |
SME-7845-85-KIT |
SME 8.5 Media Kit |
SME-VERS-9.X |
SME Software Version 9.X |
- |
SME-7845-86 |
SME 8.6 7845 |
There is currently no replacement product available for this product. |
- |
- |
SME-7845-86-KIT |
SME 8.6 Media Kit |
SME-VERS-9.X |
SME Software Version 9.X |
- |
SME-7845-86-UKIT |
SME 8.6 Upgrade Media Kit |
SME-VERS-9.X |
SME Software Version 9.X |
- |
SME-UCS-85 |
SME 8.5 - For UCS |
There is currently no replacement product available for this product. |
- |
- |
SME-UCS-85-KIT |
SME 8.5 Media Kit for UCS |
SME-VERS-9.X |
SME Software Version 9.X |
- |
SME-UCS-86 |
SME 8.6 UCS |
There is currently no replacement product available for this product. |
- |
- |
SME-UCS-86-KIT |
SME 8.6 Media Kit |
SME-VERS-9.X |
SME Software Version 9.X |
- |
SME8.5-K9-LAB |
SW CM-SME 8.5 Appliance, 100 DLUs, Lab Only |
SME9.X-K9-LAB |
SW CM-SME 9.X Lab Use Only |
- |
SME8.5-K9-NFR |
SW CM-SME 8.5 Appliance Not For Resale |
SME9.X-K9-NFR |
SW CM-SME9.X Not For Resale Use Only |
- |
SME8.5-K9-NFR-TRNG |
SW CM-SME 8.5 Not For Resale Trng Partners Only |
SME9.X-K9-NFR |
SW CM-SME9.X Not For Resale Use Only |
- |
SME8.6-K9-LAB |
SW CM-SME 8.6 Appliance, 100 DLUs, Lab Only |
SME9.X-K9-LAB |
SW CM-SME 9.X Lab Use Only |
- |
SME8.6-K9-NFR |
SW CM-SME 8.6 Appliance Not For Resale |
SME9.X-K9-NFR |
SW CM-SME9.X Not For Resale Use Only |
- |
SME8.6-K9-NFR-TRNG |
SW CM-SME 8.6 Not For Resale Trng Partners Only |
SME9.X-K9-NFR |
SW CM-SME9.X Not For Resale Use Only |
- |
UCM-7816-85 |
Unified Communications Manager 8.5 Server Software |
There is currently no replacement product available for this product. |
- |
- |
UCM-7816-85-CPW |
Cisco Unified Communication Manager 8.5 MCS-7816 SW License |
There is currently no replacement product available for this product. |
- |
- |
UCM-7816-85-KIT |
CUCM 8.5 Media Kit |
CUCM-VERS-9.X |
CUCM Software Version 9.X |
- |
UCM-7816-85-KIT-XU |
CUCM 8.5 Export Unrestricted Media Kit |
CUCM-VERS-9.X-XU |
CUCM Software Version 9.X Unrestricted |
- |
UCM-7816-85-UKIT |
CUCM 8.5 Upgrade Media Kit |
CUCM-VERS-9.X |
CUCM Software Version 9.X |
- |
UCM-7816-85-XU |
CUCM 8.5 Export Unrestricted Media Kit |
CUCM-VERS-9.X-XU |
CUCM Software Version 9.X Unrestricted |
- |
UCM-7816-86 |
Unified Communications Manager 8.6 Server Software |
There is currently no replacement product available for this product. |
- |
- |
UCM-7816-86-KIT |
CUCM Auto-Expansion Media Kit |
CUCM-VERS-9.X |
CUCM Software Version 9.X |
- |
UCM-7816-86-KIT-XU |
CUCM Auto-Expansion Media Kit |
CUCM-VERS-9.X-XU |
CUCM Software Version 9.X Unrestricted |
- |
UCM-7816-86-UKIT |
CUCM Auto-Expansion Media Kit |
CUCM-VERS-9.X |
CUCM Software Version 9.X |
- |
UCM-7816-86-XU |
Unified Communications Manager 8.6 Server Software |
There is currently no replacement product available for this product. |
- |
- |
UCM-7825-85 |
CUCM 8.5 7825 |
There is currently no replacement product available for this product. |
- |
- |
UCM-7825-85-CPW |
Cisco Unified Communication Manager 8.5 MCS-7825 SW License |
There is currently no replacement product available for this product. |
- |
- |
UCM-7825-85-KIT |
CUCM 8.5 Media Kit |
CUCM-VERS-9.X |
CUCM Software Version 9.X |
- |
UCM-7825-85-KIT-XU |
CUCM 8.5 Export Unrestricted Media Kit |
CUCM-VERS-9.X-XU |
CUCM Software Version 9.X Unrestricted |
- |
UCM-7825-85-UKIT |
CUCM 8.5 Upgrade Media Kit |
CUCM-VERS-9.X |
CUCM Software Version 9.X |
- |
UCM-7825-85-XU |
CUCM 8.5 Export Unrestricted Media Kit |
There is currently no replacement product available for this product. |
- |
- |
UCM-7825-86 |
Unified Communications Manager 8.6 Server Software |
There is currently no replacement product available for this product. |
- |
- |
UCM-7825-86-KIT |
CUCM Auto-Expansion Media Kit |
CUCM-VERS-9.X |
CUCM Software Version 9.X |
- |
UCM-7825-86-KIT-XU |
CUCM Auto-Expansion Media Kit |
CUCM-VERS-9.X-XU |
CUCM Software Version 9.X Unrestricted |
- |
UCM-7825-86-UKIT |
CUCM Auto-Expansion Media Kit |
CUCM-VERS-9.X |
CUCM Software Version 9.X |
- |
UCM-7825-86-XU |
Unified Communications Manager 8.6 Server Software |
There is currently no replacement product available for this product. |
- |
- |
UCM-7835-85 |
CUCM 8.5 Media Kit |
There is currently no replacement product available for this product. |
- |
- |
UCM-7835-85-CPW |
Cisco Unified Communication Manager 8.5 MCS-7835 SW License |
There is currently no replacement product available for this product. |
- |
- |
UCM-7835-85-KIT |
CUCM 8.5 Media Kit |
CUCM-VERS-9.X |
CUCM Software Version 9.X |
- |
UCM-7835-85-KIT-XU |
CUCM 8.5 Export Unrestricted Media Kit |
CUCM-VERS-9.X-XU |
CUCM Software Version 9.X Unrestricted |
- |
UCM-7835-85-UKIT |
CUCM 8.5 Upgrade Media Kit |
CUCM-VERS-9.X |
CUCM Software Version 9.X |
- |
UCM-7835-85-XU |
CUCM 8.5 Export Unrestricted Media Kit |
There is currently no replacement product available for this product. |
- |
- |
UCM-7835-86 |
Unified Communications Manager 8.6 Server Software |
There is currently no replacement product available for this product. |
- |
- |
UCM-7835-86-KIT |
CUCM Auto-Expansion Media Kit |
CUCM-VERS-9.X |
CUCM Software Version 9.X |
- |
UCM-7835-86-KIT-XU |
CUCM Auto-Expansion Media Kit |
CUCM-VERS-9.X-XU |
CUCM Software Version 9.X Unrestricted |
- |
UCM-7835-86-UKIT |
CUCM Auto-Expansion Media Kit |
CUCM-VERS-9.X |
CUCM Software Version 9.X |
- |
UCM-7835-86-XU |
Unified Communications Manager 8.6 Server Software |
There is currently no replacement product available for this product. |
- |
- |
UCM-7845-85 |
CUCM 8.5 Media Kit |
There is currently no replacement product available for this product. |
- |
- |
UCM-7845-85-KIT |
CUCM 8.5 Media Kit |
CUCM-VERS-9.X |
CUCM Software Version 9.X |
- |
UCM-7845-85-KIT-XU |
CUCM 8.5 Export Unrestricted Media Kit |
CUCM-VERS-9.X-XU |
CUCM Software Version 9.X Unrestricted |
- |
UCM-7845-85-UKIT |
CUCM 8.5 Upgrade Media Kit |
CUCM-VERS-9.X |
CUCM Software Version 9.X |
- |
UCM-7845-85-XU |
CUCM 8.5 Export Unrestricted Media Kit |
There is currently no replacement product available for this product. |
- |
- |
UCM-7845-86 |
Unified Communications Manager 8.6 Server Software |
There is currently no replacement product available for this product. |
- |
- |
UCM-7845-86-KIT |
CUCM Auto-Expansion Media Kit |
CUCM-VERS-9.X |
CUCM Software Version 9.X |
- |
UCM-7845-86-KIT-XU |
CUCM Auto-Expansion Media Kit |
CUCM-VERS-9.X-XU |
CUCM Software Version 9.X Unrestricted |
- |
UCM-7845-86-UKIT |
CUCM Auto-Expansion Media Kit |
CUCM-VERS-9.X |
CUCM Software Version 9.X |
- |
UCM-7845-86-XU |
Unified Communications Manager 8.6 Server Software |
There is currently no replacement product available for this product. |
- |
- |
UCM-UPG85-CPW-K9= |
Unified Communications Manager Upgrade to 8.5 - CUWP only |
UCM-9.X-SW-K9= |
CUCM Software Version 9.X for PUT Only |
- |
UCM8.6-K9-NFR |
SW CM 8.6 Appliance Not For Resale |
CM9.X-K9-NFR |
SW CM 9.X Not For Resale, 20 CUWL PRO, 5 TP Room |
- |
USME8.6-K9-NFR |
SW CM-SME 8.6 Appliance Not For Resale |
SME9.X-K9-NFR |
SW CM-SME9.X Not For Resale Use Only |
- |
Product Migration Options
Customers are encouraged to migrate to the Cisco Unified Communications Manager Version 9.2 or later. Information about this product can be found at: http://www.cisco.com/en/US/products/sw/voicesw/ps556/index.html.
Customers may be able to use the Cisco Technology Migration Program (TMP) where applicable to trade-in eligible products and receive credit toward the purchase of new Cisco equipment. For more information about Cisco TMP, customers should work with their Cisco Partner or Cisco account team. Cisco Partners can find additional TMP information on Partner Central at http://www.cisco.com/web/partners/incentives_and_promotions/tmp.html.
Customers may be able to continue to purchase Cisco Unified Communications Manager Versions 8.5 and 8.6 through the Cisco Certified Refurbished Equipment program. Refurbished units may be available in limited supply for sale in certain countries on a first-come, first-served basis until the Last Date of Support has been reached. For information about the Cisco Certified Refurbished Equipment program, go to: http://www.cisco.com/go/eos.
Service prices for Cisco products are subject to change after the product End-of-Sale date.
The Cisco Takeback and Recycle program helps businesses dispose properly of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to: http://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html.
For More Information
For more information about the Cisco Unified Communications Manager Version 9.2 or later, visit http://www.cisco.com/en/US/products/sw/voicesw/ps556/index.html, or contact your local account representative.
For more information about the Cisco End-of-Life Policy, go to: http://www.cisco.com/en/US/products/products_end-of-life_policy.html.
For more information about the Cisco Product Warranties, go to: http://www.cisco.com/en/US/products/prod_warranties_listing.html.
To subscribe to receive end-of-life/end-of-sale information, go to: http://www.cisco.com/cisco/support/notifications.html.
Subscribe for RSS Notifications for End-of-Life and End-of-Sale Notices
To subscribe to the End-of-Life and End-of-Sale RSS Feed, insert the following URL into your RSS application: http://www.cisco.com/web/feeds/products/end_of_life_rss.xml.
Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.