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Updated:January 30, 2013
Document ID:1518436771975682
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EOL8147-Amended
Cisco announces the end-of-sale and end-of life dates for the Cisco Catalyst 6500 Series Supervisor Engine 720-3B/3BXL and Associated Memory Modules Only. The last day to order the affected product(s) is January 30, 2013. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available until the termination date of the contract, even if this date exceeds the Last Date of Support shown in Table 1.
This announcement has no effect on any other Cisco Catalyst 6500 Series supervisor engine, line card, or chassis.
Table 1. End-of-Life Milestones and Dates for the Cisco Catalyst 6500 Series Supervisor Engine 720-3B/3BXL and Associated Memory Modules Only
Milestone
Definition
Date
End-of-Life Announcement Date
The date the document that announces the end of sale and end of life of a product is distributed to the general public.
January 31, 2012
End-of-Sale Date
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.
January 30, 2013
Last Ship Date: HW
The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.
April 30, 2013
End of SW Maintenance Releases Date:
HW 12.2(33)SXJ or 15.X SY: OS SW
The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software. Support will be on Release 12.2(33)SXJ or follow on release in IOS 15.X train.
January 30, 2016
The last date that Cisco Engineering may release any final software maintenance releases or bug fixes on 12.2(33)SXJ . After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software. Support will be on a follow on release in IOS 15.X train.
December 1, 2013
Note: From the End of Software Maintenance Releases Date to the End of Software Maintenance Release through follow on release ("Extended Period of Support"), Cisco will provide only Critical Software Support defined as network services impacting bugs or security vulnerabilities that have been identified by the customer to Cisco TAC and subsequently qualified via Cisco's normal evaluation process. Critical Software Support will be provided according to the following terms and conditions:
• Cisco TAC will first use commercially reasonable efforts to work with the Customer to determine the locality of impact and to find a workaround for the problem.
• If an alternative workaround is not possible during the Extended Period of Support, then Cisco will make commercially reasonable efforts to provide a bug fix solution to remedy the problem.
• If despite commercially reasonable efforts Cisco is unable to provide a software based solution, it may be necessary for the Customer to remove or upgrade the impacted software based systems to correct the problem.
End of Routine Failure Analysis Date: HW
The last-possible date a routine failure analysis may be performed to determine the cause of hardware product failure or defect.
January 30, 2014
End of New Service Attachment Date: HW
For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.
January 30, 2014
End of Service Contract Renewal Date: HW
The last date to extend or renew a service contract for the product.
April 30, 2017
Last Date of Support: HW
The last date to receive service and support for the product. After this date, all support services for the product are unavailable, and the product becomes obsolete.
January 31, 2018
HW = Hardware OS SW = Operating System Software App. SW = Application Software
Table 2. Product Part Numbers Affected by This Announcement
End-of-Sale Product Part Number
Product Description
Replacement Product Part Number
Replacement Product Description
Additional Information
MEM-A-S720-SP-1GB
1GB Memory Option for WS-S720-3B
See the Product Migration Options section below for detailed information on replacing this product.
MEM-A-S720-SP-1GB=
1G Memory Upgrade Option spare
There is currently no replacement product available for this product.
MEM-S2-512MB
Catalyst 6500 512MB DRAM on the Supervisor (SUP2 or SUP720)
See the Product Migration Options section below for detailed information on replacing this product.
MEM-S2-512MB=
Catalyst 6500 512MB DRAM on the Supervisor (SUP2 or 720) Spare
There is currently no replacement product available for this product.
Cat 6500 Supervisor 720 with 2x10GbE and 3x1GE MSFC3 PFC3CXL
-
Product Migration Options
Customers are encouraged to migrate to the Cisco Catalyst 6500 Series Supervisor Engine 2T for the latest technology innovation, scalability, and performance enhancements. Additionally, customers have the option to migrate to the Supervisor Engine 720-10G-3C,which supports Virtual Switching System (VSS) technology and functionality similar to what the Supervisor Engine 720-3B offers. Information about this product can be found at:
http://www.cisco.com/en/US/products/hw/switches/ps708/index.html.
Customers may be able to use the Cisco Technology Migration Program (TMP) where applicable to trade-in eligible products and receive credit toward the purchase of new Cisco equipment. For more information about Cisco TMP, customers should work with their Cisco Partner or Cisco account team. Cisco Partners can find additional TMP information on Partner Central at
http://www.cisco.com/web/partners/incentives_and_promotions/tmp.html
Customers may be able to continue to purchase the Cisco Catalyst 6500 Series Supervisor Engine 720-3B/3BXL and Associated Memory Modules Only through the Cisco Certified Refurbished Equipment program. Refurbished units may be available in limited supply for sale in certain countries on a first-come, first-served basis until the Last Date of Support has been reached. For information about the Cisco Certified Refurbished Equipment program, go to:
http://www.cisco.com/go/eos
Service prices for Cisco products are subject to change after the product End of Sale date.
The Cisco Takeback and Recycle program helps businesses dispose properly of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to:
http://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html
For More Information
For more information about the Cisco Catalyst 6500 Series Supervisor Engine 720-10G with Virtual Switching System (VSS) or Supervisor Engine 2T, visit
http://www.cisco.com/en/US/products/hw/switches/ps708/index.html, or contact your local account representative.
Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.