Cisco Catalyst 8500 Series Edge Platforms Ordering Guide
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Cisco Catalyst 8500 Series Edge Platforms ordering overview
Cisco® Catalyst® 8500 Series Edge Platforms can be ordered through Cisco Commerce Workspace (CCW), along with a Cisco DNA subscription for SD-WAN and Routing deployments. This document provides a detailed overview of the Catalyst 8500 Series Edge Platforms and a step-by-step ordering process.
Nomenclature Note
Catalyst 8500 Edge Platform refers to C8500-20X6C, C8500-12X4QC and C8500-12X.
Catalyst 8500L Edge Platform refers to C8500L-8S4X.
Catalyst 8500 Series Edge Platform refers to Catalyst 8500 and Catalyst 8500L Edge platforms together.
Cisco Catalyst 8500 Series Edge Platforms (Catalyst 8500 and Catalyst 8500L Edge) with Cisco IOS XE SD-WAN Software enable Cisco’s secure, multi-cloud SD-WAN solution.
With the highly programmable and all-new third-generation Cisco Quantum Flow Processor, the Catalyst 8500 Series Edge Platforms are well suited for high-performance Cisco Catalyst SD-WAN.
Catalyst 8500 Series offer overview
The Catalyst 8500 Series Edge Platforms consists of two parts: Catalyst 8500 Series edge hardware platform and a Cisco DNA subscription (see Figure 5).
Hardware overview
The Cisco Catalyst 8500 Series Edge Platforms are Cisco’s enterprise routing platforms built for secure, agile environments. The platforms are optimized for multi-cloud deployment to cater to the needs of a constantly evolving business environment. The Catalyst 8500 Series Edge Platforms provide integrated network security with reliable performance as well as visibility and assurance.
The C8500-20X6C platform (Figure 1) allows all ports to be enabled simultaneously (oversubscribed). It offers:
● 20x 1/10GE ports
● 6x 40/100GE ports
C8500-20X6C platform
The C8500-12X4QC platform allows for a maximum of 240GE ports to be enabled simultaneously. It offers:
● 12x 1/10GE ports
● 2x 40GE ports
● 2x 40/100GE ports
C8500-12X4QC platform
The C8500-12X platform offers 12x 1/10GE ports.
C8500-12X platform
The C8500L-8S4X platform offers 8x 1GE ports, 4x 1/10GE ports.
C8500L-8S4X platform
Table 1 highlights the Catalyst 8500 Series Edge Platform models and maximum number of ports in each model.
Table 1. Cisco Catalyst 8500 Series Edge Platforms ports
| Model |
Description |
Ports |
Max 1GE ports |
Max 10GE ports |
Max 40GE ports |
Max 100GE ports |
| C8500-20X6C** |
Cisco C8500-20X6C Edge Platform |
20-port 1/10GE 6-ports 40/100GE |
20 |
20 |
6 |
6 |
| C8500-12X4QC* |
Cisco C8500- 12X4QC Edge Platform |
12-port 1/10GE 2-port 40/100GE 2-port 40GE |
12 |
12 |
4 |
2 |
| C8500-12X |
Cisco C8500-12X Edge Platform |
12-port 1/10GE |
12 |
12 |
|
|
| C8500L-8S4X |
Cisco C8500L-8S4X Edge Platform |
8-port 1GE 4-port 1/10GE |
12 |
4 |
|
|
Cisco DNA Subscription for the Catalyst 8500 Series Edge Platforms
A Cisco DNA subscription is required for the Catalyst 8500 Series Edge Platforms. The Cisco DNA subscription is orderable through this SKU: L-DNA-C8500.
Options for Ordering Cisco Catalyst 8500 Series Edge Platforms with Cisco DNA Subscriptions
There are two ways to order Cisco Catalyst 8500 Series Edge Platforms in Cisco Commerce Workspace (CCW).
Option 1: This is the easiest and the recommended way to order the Cisco Catalyst 8500 Series Edge Platforms. Order the Cisco DNA subscription along with hardware through the respective top-level platform SKUs mentioned in Table 1. Upon ordering the Cisco DNA subscription along with the hardware, the subscription start-date will sync with the hardware shipment date, or you may select up to a 90 day offset.
Overview of ordering Cisco DNA subscriptions along with hardware
Option 2: Order both the hardware and Cisco DNA subscription separately. Order Cisco Catalyst 8500 Edge Platform hardware through respective Platform SKUs (Table 1) and subscription licenses through L-DNA-C8500. The Cisco DNA subscriptions ordered separately from hardware can have a maximum of 90 days offset for delaying the subscription start-date.
Overview of ordering hardware and subscription separately
Option 1: Order Cisco DNA Subscription Along with Hardware System
1. Select the hardware platform
The Cisco Catalyst 8500 Series Edge Platforms consist of four variants (mentioned in Table 1). These platforms differ in front-panel port density and port speed. Use the following guidelines to configure your Catalyst 8500 Series Edge platforms.
Table 2 includes the mandatory selections and Table 3 includes the optional selections.
Table 2. Mandatory selections when ordering hardware SKU
| Steps |
Mandatory selection |
Options |
| 1 |
Software image |
Cisco IOS® XE unified image (e.g., SC8KAEPUK9-173) |
| 2 |
Software mode |
IOSXE-CTRL-MODE IOSXE-AUTO-MODE |
| 3 |
Power supply and power cables |
AC or DC power supply |
Table 3. Optional selections when ordering hardware SKU (exception is the C8500-20X6C)
| Steps |
Optional selections |
Options |
| 1 |
*Memory |
16 GB (default), 32 GB, 64 GB |
| 2 |
*Storage |
Catalyst 8500 Edge Platform – SSD: 480-GB, USB: 8 GB Catalyst 8500L Edge Platform – SSD: 2TB, USB: 16 GB (Default), 32 GB |
| 3 |
*Rack-mount accessory kit |
19-inch mounting kit (default), 23-inch mounting kit, or 4-post mounting kit |
| 4 |
NEBS Level 3 Air Filter |
Filter Assembly and Spare Filters (supported on C8500-20X6C only) |
2. Select the software image
Cisco Catalyst 8500 Series Edge Platforms include a Cisco unified IOS® XE Software image, which supports Cisco IOS XE-based traditional deployments and IOS XE SD-WAN deployments in a single image.
Table 4. Minimum Cisco IOS XE Release and Cisco Catalyst SD-WAN Manager Release to support Cisco Catalyst
SD-WAN
| Applicable Platform |
Minimum Cisco IOS XE Release supported |
Minimum Cisco Catalyst SD-WAN Manager Release to support Cisco Catalyst SD-WAN |
| C8500-20X6C |
17.10.1 |
20.10.1 |
| C8500-12X and C8500-12X4QC |
17.3.2 |
20.3.2 |
| C8500L-8S4X |
17.4.1a |
20.4.1 |
SKU nomenclature
Figure 7 and Figure 8 display the software SKU nomenclature, which can help you understand what to order based on your requirements.
Catalyst 8500 Edge Platforms software SKU nomenclature
Catalyst 8500L Edge Platform software SKU nomenclature
Unified Cisco image (U): A single Cisco IOS XE unified image that encompassing all functions of IOS XE SD-WAN or IOS XE is delivered based on the mode selected at the time of platform ordering.
No-payload Encryptions image (NE): A non-payload encryption image is represented by NE. The image does not offer Cisco Catalyst SD-WAN functionality.
Unified No-lawful-intercept image (UNL): This image offers no-lawful-intercept capabilities in a unified image. The image does not offer Cisco Catalyst SD-WAN functionality.
No-payload Encryptions image and no-lawful intercept (NEL): This image offers no payload encryption and no-lawful-intercept capability. The image does not offer Cisco Catalyst SD-WAN functionality.
Sample software image ordering screenshot in CCW
3. Select the software mode
The Cisco unified IOS XE image now supports two modes in a single binary image. They include:
● Autonomous mode – This mode is for routing (IOS XE) deployments.
● Controller mode – This mode is for Cisco Catalyst SD-WAN (IOS XE SD-WAN) deployments managed by a Cisco Catalyst SD-WAN Manager controller.
You can choose to switch between the modes at any point in the network based on your deployment needs. However, at the time of ordering, the default mode will be set to autonomous mode. You will need to select controller mode if that is your preference. Figure 10 provides a screenshot of CCW when ordering a software mode for your Catalyst 8500 Series Edge platform.
Sample software mode ordering screenshot in CCW
Table 5 outlines the part numbers and their descriptions when selecting a software mode.
Table 5. Part numbers for selecting the Cisco IOS-XE unified software mode
| Part number |
Description |
| IOSXE-AUTO-MODE |
Cisco IOS XE Autonomous Mode (default mode) |
| IOSXE-CTRL-MODE |
Cisco IOS XE Controller Mode |
Note: For more information on the Cisco unified image and the boot modes, refer to: https://community.cisco.com/t5/networking-blogs/ios-xe-17-2-1r-single-again-and-ready-to-mingle/ba-p/4072955.
4. Select the power supply and power cables
Power supply selection is a mandatory selection. Catalyst 8500 Series Edge platforms offer two variants of power supplies: AC and DC. The customer should select the appropriate power supply. Cisco Catalyst 8500 Series Edge Platforms ship with two (redundant) power supplies and three (n+1) with the C8500-20X6C with the 4th power supply optional. Power cable selection is a mandatory selection for the AC power supply.
Sample screenshot of power supply selection in CCW
5. Select the memory, SSD, and USB storage
● Catalyst 8500 Series Edge Platforms offer 16 GB, 32 GB and 64 GB memory options. The default memory selection is 16 GB but can be upgraded to 32 GB and 64 GB for higher scale. The Catalyst 8500-20X6C has integrated default memory of 64 GB and no additional memory options or upgrades available (Figure 13).
● Optionally, Catalyst 8500 Edge Platforms offer 480 GB M2 SATA SSD and 8 GB USB. The C8500-20X6C Edge Platform ships with integrated default storage of 480 GB M2 SATA SSD and no upgrade options or USB.
● Catalyst 8500L Edge Platform ships with a default of 16 GB M.2 USB storage, with an option to upgrade to 32 GB or 2TB.
Sample screenshot of memory selection in CCW
Sample screenshot – 64GB Memory and 480 GB M2 SATA SSD storage are not listed in CCW selection for the C8500-20X6C. The Memory (MEM-C8500-64GB-D) and SSD Storage (SSD-M2SATA-480G-D) are part of the integrated default hardware chassis configuration and already included in the C8500-20X6C hardware. These do not show up in the CCW or on the Bill of Material (BOM) but are already included by default.
6. Select a rack-mount accessory kit
Cisco Catalyst 8500 Series Edge Platforms have rack-mounting options for a 19-inch rack mount, 23-inch rack mount, or 4-post rack mount. The 23-inch rack mount Is not offered on the C8500-20X6C and recommended as a 3rd party purchase*. C8500-ACCKIT3R-19 includes a 19" rack mount and 4-post rack mount.
Sample screenshot of rack-mount selection in CCW
*For information on the adapters needed for 23 in. racks, contact the Newton Instrument Company or other 3rd party supplier: https://www.enewton.com 111 East A Street, Butner NC, USA, 27509 919 575-6426
7. Select optics for integrated ports
For integrated ports, please select optics from the available 1GE/10GE/40GE/100GE options based on the platform selected and as per your requirement.
● C8500-12X and C8500L-8S4X have options to select 1GE/10GE optics.
● C8500-20X6C and C8500-12X4QC have options to select 1GE/10GE/40GE/100GE optics.
A full list of optics and transceivers is available at: https://tmgmatrix.cisco.com/?si=C8500
Sample screenshot of optics selection in CCW
8. Ordering Cisco DNA subscription (optional)
Under the Subscriptions section of the Hardware Platform SKU, select the required Cisco DNA subscription part number (e.g. DNA-A-T3-P-3Y). For the C8500-20X6C only Cisco DNA Advantage Tier 4 and Tier 5 is offered (Figure 16).
Cisco DNA subscription selection under Hardware Platform in CCW
Cisco DNA T4 and T5 subscription selection under Hardware Platform in CCW
Crypto export control license (HSEC license)
As per U.S government regulations and export restrictions, for a product to have full crypto functionality, a mandatory High Security (HSEC) license needs to be enforced. Without a HSEC license, only 1000 secure tunnels and a unidirectional crypto throughput of up to 250 Mbps is available.
Catalyst 8500 Series Edge Platforms support Tier-2 and above throughput (refer Table 8), hence HSEC license “C8000-HSEC” is provided by default along with the hardware platform. HSEC licenses are tied to the chassis serial number and is an enforced license on the device.
Option 2: Order Hardware and Cisco DNA Subscription Separately
1. Order the hardware system
To order hardware platform, follow all the steps mentioned in Option 1, except selection of the Cisco DNA subscription (step 8).
2. Order Cisco DNA subscriptions
Catalyst 8500 Series Edge Platforms require a mandatory Cisco DNA subscription license attach. Cisco DNA subscription licenses are common across Cisco Catalyst SD-WAN and traditional routing deployments, giving customers flexibility to consume the latest technology. Ordering a subscription requires a Smart Account/Virtual Account (SA/VA).
Cisco DNA for SD-WAN and Routing subscription licenses include embedded SWSS support. This service provides coverage ONLY for the subscription functionality (Cisco Catalyst SD-WAN Manager, Cisco Catalyst SD-WAN Analytics, Cisco Catalyst SD-WAN Validator, Cisco Catalyst SD-WAN Controller, Cisco Umbrella SIG Essentials, etc.) enabled by the Cisco DNA Subscription (Cisco DNA Essentials and Advantage). These services DO NOT cover the Network Stack.
Use the part number included in Table 6 to order subscription licenses for all of Catalyst 8500 Series Edge platforms.
Table 6. Cisco DNA Subscription SKU for Catalyst 8500 Series Edge Platforms
| Part number |
Description |
| L-DNA-C8500 |
Cisco DNA subscriptions for Catalyst 8500 Series Edge Platforms |
Ordering the Cisco DNA subscription license using L-DNA-C8500 can be completed in three simple steps:
2a. Make the platform selection
2b. Select the software mode (the management type- autonomous or controller; refer to Table 5)
2c. Select the Cisco DNA subscription part number (e.g. DNA-P-T3-P-5Y)
2a. Platform selection
Enter L-DNA-C8500 in CCW and choose the platform.
Sample screenshot platform selection for the Cisco DNA Subscription.
2b. Select the software mode (management mode)
Select the software mode based on your deployment scenario: Cisco Catalyst SD-WAN or traditional routing.
Sample screenshot of the software mode for the Cisco DNA tier licenses
2c. Select the Cisco DNA subscription SKU
Select the Cisco DNA Subscription type. This would include whether it’s cloud or on-premises, the bandwidth tier, and the subscription term.
Sample screenshot of selecting the Cisco DNA tier licenses
Figure 21 details the applicable subscription tiers for the Catalyst 8500 Series Platforms.
Cisco DNA subscription applicability matrix for Catalyst 8500 Series Platforms
Note: Tier 5 provides the max platform throughput for the C8500-20X6C.
Note: Tier 4 provides up to 50 Gbps aggregate throughput for the C8500-20X6C.
Note: Tier 3 provides the max platform throughput for C8500L-8S4X, C8500-12X, and C8500-12X4QC.
Note: Tier 2 provides up to 2 Gbps aggregate throughput for C8500L-8S4X.
Note: For more information on feature packages and the type of traffic that is counted towards the bandwidth tiers, please refer to the Cisco DNA subscription FAQ: https://www.cisco.com/c/en/us/products/collateral/software/one-wan-subscription/nb-06-dna-sw-rout-sub-faq-ctp-en.html.
Table 7. Cisco DNA Subscription SKUs applicable to the Catalyst 8500 Series Edge Platforms
| Platform |
Subscription Tier |
Tier 2 Up to 2G Agg. |
Tier 3 Up to 20G Agg. |
Tier 4 Up to 50G Agg. |
Tier 5 Up to 100G Agg. |
Term |
| C8500-20X6C |
Cisco DNA Advantage |
N/A |
N/A |
DNA-C-T4-A-3Y* DNA-C-T4-A-5Y* DNA-C-T4-A-7Y* DNA-P-T4-A-3Y* DNA-P-T4-A-5Y* DNA-P-T4-A-7Y* |
DNA-C-T5-A-3Y* DNA-C-T5-A-5Y* DNA-C-T5-A-7Y* DNA-P-T5-A-3Y* DNA-P-T5-A-5Y* DNA-P-T5-A-7Y* |
3Y, 5Y, 7Y |
| C8500-12X4QC, C8500-12X |
Cisco DNA Advantage |
N/A |
DNA-C-T3-A-3Y* DNA-C-T3-A-5Y* DNA-C-T3-A-7Y* DNA-P-T3-A-3Y* DNA-P-T3-A-5Y* DNA-P-T3-A-7Y* |
N/A |
N/A |
3Y, 5Y, 7Y |
| C8500L-8S4X |
Cisco DNA Advantage |
DNA-C-T2-A-3Y* DNA-C-T2-A-5Y* DNA-C-T2-A-7Y* DNA-P-T2-A-3Y* DNA-P-T2-A-5Y* DNA-P-T2-A-7Y* |
DNA-C-T3-A-3Y* DNA-C-T3-A-5Y* DNA-C-T3-A-7Y* DNA-P-T3-A-3Y* DNA-P-T3-A-5Y* DNA-P-T3-A-7Y* |
N/A |
N/A |
3Y, 5Y, 7Y |
How to read the Cisco DNA subscription tier SKU
Default accessories shipped with the platform
Along with the hardware platform, the Cisco Catalyst 8500 Series Edge Platform also ships with the components and accessories outlined in Table 8 and Table 9.
Table 8. Default accessories shipped with Catalyst 8500L Edge Platform
| Default accessories part numbers |
Description |
Optional accessories part numbers |
Spare accessories part numbers |
| C8000-HSEC |
U.S. Export Restriction Compliance license for Catalyst 8000 series |
N/A |
N/A |
| C-RFID-1R |
Cisco Catalyst 8000 Edge RFID - 1RU |
C-RFID-NONE (to opt out) |
N/A |
| C8500L-RM-19-1R |
Cisco Catalyst 8500L Rack mount kit - 19” 1R |
C8500L-4PT-KIT C8500L-RM-23-1R |
C8500L-RM-19-1R= C8500L-4PT-KIT= C8500L-RM-23-1R= |
| MEM-C8500L-16GB |
Cisco C8500L 16GB DRAM |
MEM-C8500L-32GB MEM-C8500L-64GB |
MEM-C8500L-16GB= MEM-C8500L-32GB= MEM-C8500L-64GB= |
| M2USB-16G |
Cisco Catalyst 8000 Edge M.2 USB 16GB |
M2USB-32G |
M2USB-16G=, M2USB-32G= |
Table 9. Default accessories shipped with Catalyst 8500-12X and 8500-12X4QC Edge Platforms
| Default accessories part numbers |
Description |
Optional accessories part numbers |
Spare accessories part numbers |
| C8000-HSEC |
U.S. Export Restriction Compliance license for Catalyst 8000 series |
N/A |
N/A |
| C8500-RFID-1R |
Cisco C8500 RFID – 1RU |
C-RFID-NONE |
N/A |
| C8500-ACCKIT3R-19 |
Cisco C8500 Accessory Kit - 19” rack |
C8500-4PT-KIT C8500-ACCKIT-23 |
C8500-ACCKIT-19= C8500-4PT-KIT= C8500-ACCKIT-23= |
| MEM-C8500-16GB |
Cisco C8500 16GB DRAM |
MEM-C8500-32GB MEM-C8500-64GB |
MEM-C8500-16GB= MEM-C8500-32GB= MEM-C8500-64GB= |
Table 10. Default accessories shipped with Catalyst 8500-20X6C Edge Platform
| Default accessories part numbers |
Description |
Optional accessories part numbers |
Spare accessories part numbers |
| C8000-HSEC |
U.S. Export Restriction Compliance license for Catalyst 8000 series |
N/A |
N/A |
| C8500-RFID-3R |
Cisco C8500 RFID – 3RU |
C-RFID-NONE |
N/A |
| C8500-ACCKIT3R-19 |
Cisco C8500 Accessory Kit - 19” rack |
N/A |
C8500-ACCKIT3R-19= |
Table 11, 12 and Table 13 detail the Catalyst 8500 Series Edge Platforms product part numbers and their descriptions.
Table 11. Product part numbers and software images for Catalyst 8500-20X6C Edge Platform
| Product part number |
Description |
| Unified software images |
|
| SC8KAEPUK9-1710 |
Cisco Catalyst 8500 Unified Image (IOS XE 17.10) |
| Unified with no-lawful-intercept software image |
|
| SC8KAEPUNLK9-1710 |
Cisco Catalyst 8500 Unified Image with No Lawful Intercept (IOS XE 17.10) |
| Non-payload-encryption software images |
|
| SC8KAEPNEK9-1710 |
Cisco Catalyst 8500 Non-Pay load Encryptions Image (IOS XE 17.10) |
| Non-payload with no-lawful-intercept software images |
|
| SC8KAEPNELK9-1710 |
Cisco Catalyst 8500 Non-Pay load Encryptions Image with No Lawful Intercept (IOS XE 17.10) |
| Rack-mount kit and RJ console adapter |
|
| C8500-ACCKIT3R-19(=) |
Cisco 8500-20X6C Accessory Kit – 19”, Spare |
| Power supply |
|
| PWR-CH1-1100WAC-D PWR-CH1-1100WAC= PWR-CH1-950WDC-D PWR-CH1-950WDC= |
Cisco C8500 750W AC Power Cisco C8500 950W DC Power, Spare Cisco C8500 950W DC Power Cisco C8500 950W DC Power, Spare |
| Fan Tray Spare |
|
| C8500-FAN-3R= |
Cisco C8500 Fan Tray, 3RU, Spare |
| RFID Option |
|
| C8500-RFID-3R C-RFID-NONE |
Cisco C8500 RFID - 3RU Cisco Catalyst 8000 Edge - NO RFID |
| NEBS Level 3 Air Filter |
|
| C8500-FILTER-ASSY C8500-FILTER-ASSY= C8500-NEB3-FILTER= |
NEBs Level 3 Filter Assembly with Filter NEBs Level 3 Filter Assembly with Filter, Spare NEBs Level 3 Replacement Filters 2 Pack, Spare |
Table 12. Product part numbers and software images for Catalyst 8500 Edge 8500L-8S4X, 8500-12X, and 8500-12X4QC Platforms
| Product part number |
Description |
| Unified software images |
|
| SC8KAEPUK9-173 SC8KAEPUK9-174 |
Cisco Catalyst 8500 Unified Image (IOS XE 17.3) Cisco Catalyst 8500 Unified Image (IOS XE 17.4) |
| Unified with no-lawful-intercept software image |
|
| SC8KAEPUNLK9-173 SC8KAEPUNLK9-174 |
Cisco Catalyst 8500 Unified Image with No Lawful Intercept (IOS XE 17.3) Cisco Catalyst 8500 Unified Image with No Lawful Intercept (IOS XE 17.4) |
| Non-payload-encryption software images |
|
| SC8KAEPNEK9-173 SC8KAEPNEK9-174 |
Cisco Catalyst 8500 Non-Pay load Encryptions Image (IOS XE 17.3) Cisco Catalyst 8500 Non-Pay load Encryptions Image (IOS XE 17.4) |
| Non-payload with no-lawful-intercept software images |
|
| SC8KAEPNELK9-173 SC8KAEPNELK9-174 |
Cisco Catalyst 8500 Non-Pay load Encryptions Image with No Lawful Intercept (IOS XE 17.3) Cisco Catalyst 8500 Non-Pay load Encryptions Image with No Lawful Intercept (IOS XE 17.4) |
| Rack-mount kit and RJ console adapter |
|
| C8500-ACCKIT-19(=) C8500-ACCKIT-23(=) C8500-4PT-KIT(=) |
Cisco C8500 Accessory Kit – 19”, Spare Cisco C8500 Accessory Kit – 23”, Spare Cisco C8500 Accessory Kit – 4 Post Kit, Spare |
| Power supply |
|
| PWR-CH1-750WACR(=) PWR-CH1-950WDCR(=) |
Cisco C8500 750W AC Power, Spare Cisco C8500 950W DC Power, Spare |
| Memory |
|
| MEM-C8500-16GB(=) MEM-C8500-32GB(=) MEM-C8500-64GB(=) |
Cisco C8500 16GB Memory, Spare Cisco C8500 32GB Memory, Spare Cisco C8500 64GB Memory, Spare |
| SSD Storage |
|
| SSD-M2SATA-480G(=) |
Cisco C8500 SSD M.2 SATA 480GB, Spare |
| Fan Tray Spare |
|
| C8500-FAN-1R= |
Cisco C8500 Fan Tray, 1RU, Spare |
| RFID Option |
|
| C8500-RFID-1R C-RFID-NONE |
Cisco C8500 RFID - 1RU Cisco Catalyst 8000 Edge - NO RFID |
| USB Storage |
|
| MEMUSB-8GB |
8GB USB Flash Token |
Table 13. Product part numbers and software images for Catalyst 8500L Edge Platform
| Product part number |
Description |
| Unified software images |
|
| SC8KAESUK9-174 |
Cisco Catalyst 8500L Unified Image (IOS XE 17.4) |
| Unified with no-lawful-intercept software image |
|
| SC8KAESUNLK9-174 |
Cisco Catalyst 8500L Unified Image with No Lawful Intercept (IOS XE 17.4) |
| Non-payload-encryption software images |
|
| SC8KAESNEK9-174 |
Cisco Catalyst 8500L Non-Pay load Encryptions Image (IOS XE 17.4) |
| Non-payload with no-lawful-intercept software images |
|
| SC8KAESNELK9-174 |
Cisco Catalyst 8500L Non-Pay load Encryptions Image with No Lawful Intercept (IOS XE 17.4) |
| Rack-mount kit and RJ console adapter |
|
| C8500L-RM-19-1R(=) C8500L-4PT-KIT(=) C8500L-RM-23-1R(=) |
Cisco Catalyst 8500L Rack mount kit - 19” 1R, Spare Cisco C8500L extension rails and brackets for 4P mounting, Spare Cisco Catalyst 8500L Rack mount kit - 23” 1R, Spare |
| Power supply |
|
| PWR-CH1-400WAC(=) PWR-CH1-400WDC(=) |
Cisco C8500L 400W AC Power Supply, Spare Cisco C8500L 400W DC Power Supply, Spare |
| Memory |
|
| MEM-C8500L-16GB(=) MEM-C8500L-32GB(=) MEM-C8500L-64GB(=) |
Cisco C8500L 16GB Memory, Spare Cisco C8500L 32GB Memory, Spare Cisco C8500L 64GB Memory, Spare |
| SSD Storage |
|
| SSD-M2NVME-2T(=) |
Cisco C8500L SSD M.2 NVMe 2TB |
| Fan Tray Spare |
|
| C8500L-FAN-1R= |
Cisco Catalyst 8500L Edge Fan Tray, 1RU, Spare |
| RFID Option |
|
| C-RFID-1R C-RFID-NONE |
Cisco Catalyst 8000 Edge RFID - 1RU Cisco Catalyst 8000 Edge - NO RFID |
| USB Storage |
|
| M2USB-16G M2USB-32G |
Cisco Catalyst 8000 Edge M.2 USB 16GB Cisco Catalyst 8000 Edge M.2 USB 32GB |
Cisco Customer Experience Support Services for Catalyst 8000 platforms and Cisco DNA Software for SD-WAN and Routing
This section discusses the Cisco Support Services available for Catalyst 8000 platforms and associated Cisco DNA Software for SD-WAN and Routing, as well as optional Support Service offers.
● Catalyst 8000 platforms: Cisco Success Tracks is the default and recommended Cisco support service. However, Cisco Success Tracks is not mandatory; it can be removed or replaced with another Cisco support service or partner service per the customer’s preference.
● Cisco DNA Software for SD-WAN and Routing: Cisco Success Tracks is the default and recommended Cisco support service. However, Cisco Success Tracks is not mandatory; the customer may choose to use the Cisco Subscription Embedded Software Support included with the purchase of this software or another available Cisco support service or partner service option.
Notes:
● When Success Tracks is selected, it must be ordered on both the Catalyst 8000 platform and Cisco DNA Software for SD-WAN and Routing for complete customer entitlement to this premium support service.
● DNA Software for SDWAN and Routing licenses: with all services tied to this software license, whether Success Tracks, Solution Support, or Cisco Subscription Embedded Software Support, customers are entitled to maintenance releases and software updates for Cisco DNA SD-WAN software only. The support for the Catalyst 8000 platform’s OS and network stack, along with OS updates, is covered by the support contract on the Catalyst 8000 platform.
Success Tracks is a comprehensive suite of services powered by CX Cloud designed to empower customers to simplify, reduce risk and drive innovation for their Cisco IT environments. Success Tracks includes everything in Cisco Solution Support (see description below), plus the following:
● Proven product activation checklists and success tips
● Access to live and on-demand expert resources
● Direct access to engineering expertise
● AI/ML-based analytics
● Curated library of Product Alerts and Field Notices
● Centralized inventory tracking and asset management
● Configuration assessment for security and compliance
● Recommendations for software updates
● Simplified case management and rapid problem resolution
● Practice labs for pre-production testing
● Technical certification learning assistance
Cisco Solution Support is a premium support purpose-built for today’s multiproduct, multivendor network environments and provides:
● A primary point of contact centralizing support across a solution deployment
● Solution, product, and interoperability expertise
● No requirement for customers to isolate their issue to a product to open a case.
● 30-minute service response objective for Severity 1 and 2 cases
● Prioritized case handling over product support cases
● Product support team coordination (Cisco and Solution Support Alliance Partners)
● Accountability for multiproduct, multivendor issue management from first call to resolution, no matter where the issue resides.
Learn more about Cisco Success Tracks here.
Cisco Subscription Embedded Software Support includes:
Access to support and troubleshooting via online tools and web case submission. Case severity or escalation guidelines are not applicable.
● Cisco Technical Assistance Center (TAC) access 24 hours per day, 7 days per week to assist by telephone, or web case submission and online tools with application software use and troubleshooting issues.
● Access to https://www.cisco.com, providing helpful technical and general information on Cisco products, as well as access to Cisco’s online Software Center library.
Note: No additional products or fees are required to receive embedded support for Cisco DNA Software for SD-WAN and Routing. However, if using embedded support for this software, hardware support for the Catalyst 8000 platforms must be purchased separately, as Cisco Subscription Embedded Software Support does not cover hardware. In this case, Cisco Smart Net Total Care Service is recommended for Catalyst 8000 platforms.
Cisco Catalyst 8500 Series Edge Platforms come standard with a Cisco Limited 1-Year Return To Factory Hardware Warranty. For more information, refer to: https://www.cisco.com/c/en/us/products/warranties/warranty-c99-744450.html.
Flexible payment solutions to help you achieve your objectives
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To place an order, visit the Cisco Ordering homepage.
To download software, visit the Cisco Software Center. For more information.
For more information about the Cisco 8500 Series, visit: https://www.cisco.com/site/us/en/products/networking/sdwan-routers/catalyst-8500-series-platforms/index.html or contact your local Cisco account representative.