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EOL15062 - Amended
Cisco announces the End-of-sale and End-of-life dates for the Cisco Hyperconverged M5 (HX Hybrid, HX All Flash, HX Edge). The last day to order the affected product(s) is October 30, 2023. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the End-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available under the terms and conditions of customers' service contract.
Table 1. End-of-life milestones and dates for the Cisco Hyperconverged M5 (HX Hybrid, HX All Flash, HX Edge)
| Milestone |
Definition |
Date |
| End-of-Life Announcement Date |
The date the document that announces the End of sale and End of life of a product is distributed to the general public. |
May 1, 2023 |
| End-of-Sale Date: |
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date. |
October 30, 2023 |
| Last Ship Date: |
The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time. |
January 28, 2024 |
| End of Routine Failure Analysis Date: |
The last-possible date a routine failure analysis may be performed to determine the cause of hardware product failure or defect. |
October 29, 2024 |
| End of New Service Attachment Date: |
For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract. |
October 29, 2024 |
| End of Service Contract Renewal Date: |
The last date to extend or renew a service contract for the product. |
January 25, 2028 |
| Last Date of Support: |
The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete. |
October 31, 2028 |
Table 2. Product part numbers affected by this announcement
| End-of-Sale Product Part Number |
Product Description |
Replacement Product Part Number |
Replacement Product Description |
Additional Information |
| HX-C240M5LVN0 |
HX Veeam Data Protection Node w/192GB, 96TB, 40GVIC |
There is currently no replacement product available for this product. |
- |
- |
| HX-DH-C240M5L-01 |
-VOID- |
There is currently no replacement product available for this product. |
- |
- |
| HX-E-240-M5SX= |
Cisco HyperFlex Hybrid Edge 240 Full Capacity M5 system |
HX-E-240-M6SX= |
Cisco HyperFlex Hybrid Edge 240 Full Capacity M6 system |
- |
| HX-E-M5S-HXDP |
Cisco HyperFlex M5 Edge Hybrid & All Flash (w/o FI) |
There is currently no replacement product available for this product. |
- |
- |
| HX-E-M5S-HXDP-BR |
Cisco HyperFlex M5 Edge Hybrid & All Flash (w/o FI) |
HX-M6-MLB |
HX/HXAF/EDG M6 MLB |
- |
| HX-FSS-3YR |
Hyperconverged System Full Stack Subscription Bundle - 3YR |
There is currently no replacement product available for this product. |
- |
- |
| HX-FSS-5YR |
Hyperconverged System Full Stack Subscription Bundle - 5YR |
There is currently no replacement product available for this product. |
- |
- |
| HX-M5S-HXDP |
Cisco HX2X0C M5 Hyperflex System |
HX-M6-MLB |
HX/HXAF/EDG M6 MLB |
- |
| HX-M5S-HXDP-BR |
Cisco HX2X0C M5 Hyperflex System |
HX-M6-MLB |
HX/HXAF/EDG M6 MLB |
- |
| HX-SP-220M5C-E2 |
UCS SP HX220cHyperflex EDGE System w/1x4214R,4x32GB mem |
HX-E-220M6S |
Cisco HyperFlex Hybrid Edge 220 M6 system |
- |
| HX220C-M5SX= |
Cisco HyperFlex HX220c M5 Node |
HX220C-M6S= |
Cisco HyperFlex HX220c M6 Node |
- |
| HX240C-M5L= |
Cisco HyperFlex HX240c M5 LFF |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| HX240C-M5SD |
Cisco HyperFlex Hybrid Edge 240SD Short Depth M5 system |
HX-E-240-M6SX |
Cisco HyperFlex Hybrid Edge 240 Full Capacity M6 system |
- |
| HX240C-M5SD= |
Cisco HyperFlex Hybrid Edge 240SD Short Depth M5 system |
HX-E-240-M6SX |
Cisco HyperFlex Hybrid Edge 240 Full Capacity M6 system |
- |
| HX240C-M5SX= |
Cisco HyperFlex HX240c M5 Node |
HX240C-M6SX= |
Cisco HyperFlex HX240c M6 Node |
- |
| HX2X0C-M5S |
Cisco Hyperconverged System |
HX-M6-MLB |
HX/HXAF/EDG M6 MLB |
- |
| HX2X0C-M5S-BR |
Cisco Hyperconverged System |
HX-M6-MLB |
HX/HXAF/EDG M6 MLB |
- |
| HXAF-E-240-M5SX |
Cisco HyperFlex All Flash Edge 240 Full Capacity M5 system |
There is currently no replacement product available for this product. |
- |
- |
| HXAF-E-240-M5SX= |
VOID; Not Used |
HXAF-E-240-M6SX |
Cisco HyperFlex All Flash Edge 240 Full Capacity M6 system |
- |
| HXAF-FSS-3YR |
Hyperconverged System Full Stack Subscription Bundle - 3YR |
There is currently no replacement product available for this product. |
- |
- |
| HXAF-FSS-5YR |
Hyperconverged System Full Stack Subscription Bundle - 5YR |
There is currently no replacement product available for this product. |
- |
- |
| HXAF-M5S-HXDP |
Cisco HXAF2X0C M5 Hyperflex System |
HX-M6-MLB |
HX/HXAF/EDG M6 MLB |
- |
| HXAF-M5S-HXDP-BR |
Cisco HXAF2X0C M5 Hyperflex System |
HX-M6-MLB |
HX/HXAF/EDG M6 MLB |
- |
| HXAF220C-M5SN= |
Cisco HXAF220c M5 All NVMe Hyperflex System |
HXAF220C-M6SN= |
Cisco HXAF220c M6 All NVMe Hyperflex System |
- |
| HXAF220C-M5SX= |
Cisco HyperFlex HX220c M5 All Flash Node |
HXAF220C-M6S= |
Cisco HyperFlex HX220c M6 All Flash Node |
- |
| HXAF240C-M5SD |
Cisco HyperFlex All Flash Edge 240SD Short Depth M5 system |
HX-E-240-M6SX |
Cisco HyperFlex Hybrid Edge 240 Full Capacity M6 system |
- |
| HXAF240C-M5SD= |
Cisco HyperFlex All Flash Edge 240SD Short Depth M5 system |
HX-E-240-M6SX |
Cisco HyperFlex Hybrid Edge 240 Full Capacity M6 system |
- |
| HXAF240C-M5SX= |
Cisco HyperFlex HX240c M5 All Flash Node |
HXAF240C-M6SX= |
Cisco HyperFlex HX240c M6 All Flash Node |
- |
| HXAF2X0C-M5S |
Cisco Hyperconverged System |
HX-M6-MLB |
HX/HXAF/EDG M6 MLB |
- |
| HXAF2X0C-M5S-BR |
Cisco Hyperconverged System |
HX-M6-MLB |
HX/HXAF/EDG M6 MLB |
- |
| HXM5-SIT-01 |
HX SimpleIT bundle |
HX-M6-MLB |
HX/HXAF/EDG M6 MLB |
- |
| PLHC-EDGEPHXE-M51A |
Cisco+ HyperFlex Hybrid Edge 220 M5 system |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| PLHC-VDIGPHXA-M51A |
Cisco+ HyperFlex HX240c M5 All Flash Node VDI-HX |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| PLHC-VSIGPHXA-M51A |
Cisco+ HyperFlex HX240c M5 All Flash Node VSI-HX |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
| HX-E-220M5SX |
Cisco HyperFlex Hybrid Edge 220 M5 system |
HX-M6-MLB |
HX/HXAF/EDG M6 MLB |
- |
| HX-E-220M5SX-BR |
Cisco HyperFlex Hybrid Edge 220 M5 system |
HX-M6-MLB |
HX/HXAF/EDG M6 MLB |
- |
| HX-E-240-M5SX |
Cisco HyperFlex Hybrid Edge 240 Full Capacity M5 system |
HX-M6-MLB |
HX/HXAF/EDG M6 MLB |
- |
| HX220C-M5SX |
Cisco HyperFlex HX220c M5 Node |
HX-M6-MLB |
HX/HXAF/EDG M6 MLB |
- |
| HX220C-M5SX-BR |
Cisco HyperFlex HX220c M5 Node |
HX-M6-MLB |
HX/HXAF/EDG M6 MLB |
- |
| HX240C-M5L |
Cisco HyperFlex HX240c M5 LFF |
HX-M6-MLB |
HX/HXAF/EDG M6 MLB |
- |
| HX240C-M5L-BR |
Cisco HyperFlex HX240c M5 LFF |
HX-M6-MLB |
HX/HXAF/EDG M6 MLB |
- |
| HX240C-M5SX |
Cisco HyperFlex HX240c M5 Node |
HX-M6-MLB |
HX/HXAF/EDG M6 MLB |
- |
| HX240C-M5SX-BR |
Cisco HyperFlex HX240c M5 Node |
HX-M6-MLB |
HX/HXAF/EDG M6 MLB |
- |
| HXAF-E-220M5SX |
Cisco HyperFlex All Flash Edge 220 M5 system |
HX-M6-MLB |
HX/HXAF/EDG M6 MLB |
- |
| HXAF-E-220M5SX-BR |
Cisco HyperFlex All Flash Edge 220 M5 system |
HX-M6-MLB |
HX/HXAF/EDG M6 MLB |
- |
| HXAF220C-M5SN |
Cisco HXAF220c M5 All NVMe Hyperflex System |
HX-M6-MLB |
HX/HXAF/EDG M6 MLB |
- |
| HXAF220C-M5SX |
Cisco HyperFlex HX220c M5 All Flash Node |
HX-M6-MLB |
HX/HXAF/EDG M6 MLB |
- |
| HXAF220C-M5SX-BR |
Cisco HyperFlex HX220c M5 All Flash Node |
HX-M6-MLB |
HX/HXAF/EDG M6 MLB |
- |
| HXAF240C-M5SX |
Cisco HyperFlex HX240c M5 All Flash Node |
HX-M6-MLB |
HX/HXAF/EDG M6 MLB |
- |
| HXAF240C-M5SX-BR |
Cisco HyperFlex HX240c M5 All Flash Node |
HX-M6-MLB |
HX/HXAF/EDG M6 MLB |
- |
For ordering HX-M6-MLB, please refer to ordering Cisco HyperFlex M6 servers guide - https://www.cisco.com/c/en/us/td/docs/hyperconverged_systems/HyperFlex_HX_DataPlatformSoftware/HX-Ordering-and-Licensing-Guide/b_Cisco_HyperFlex_Systems_Ordering_and_Licensing_Guide/m_ordering.html For release support timeline for HXDP software releases, please refer to Cisco HyperFlex software requirements and recommendation guide - https://www.cisco.com/c/en/us/td/docs/hyperconverged_systems/HyperFlex_HX_DataPlatformSoftware/release-guidelines-and-support-timeline/b-recommended-hx-data-platform-sw-releases/m-recommended-releases.html #Cisco_Reference.dita_cd7f7999-d7dd-4119-93f3-b9542dec558d
Customers may be able to use the Cisco Technology Migration Program (TMP) where applicable to trade-in eligible products and receive credit toward the purchase of new Cisco equipment. For more information about Cisco TMP, customers should work with their Cisco Partner or Cisco account team. Cisco Partners can find additional TMP information on Partner Central at https://www.cisco.com/web/partners/incentives_and_promotions/tmp.html.
Customers may be able to continue to purchase the Cisco Hyperconverged M5 (HX Hybrid, HX All Flash, HX Edge) through the Cisco Certified Refurbished Equipment program. Refurbished units may be available in limited supply for sale in certain countries on a first-come, first-served basis until the Last Date of Support has been reached. For information about the Cisco Certified Refurbished Equipment program, go to: https://www.cisco.com/go/eos.
Service prices for Cisco products are subject to change after the product End of Sale date.
The Cisco Takeback and Recycle program helps businesses properly dispose of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to: https://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html.
For more information about the Cisco End-of-Life Policy, go to: https://www.cisco.com/c/en/us/products/eos-eol-policy.html.
For more information about the Cisco Product Warranties, go to: https://www.cisco.com/c/en/us/products/warranty-listing.html.
To subscribe to receive End-of-life/End-of-sale information, go to: https://cway.cisco.com/mynotifications.
Any authorized translation issued by Cisco Systems or affiliates of this End-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.