Cisco Desk Pro Data Sheet
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Bias-Free Language
The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
The Cisco Desk Pro is an industry-leading intelligent collaboration device for desks and shared spaces. Collaborate, co-create, and annotate on an interactive, touch re-direct, 4k-touch display. Whether you set it up in the native Cisco Rooms experience for a Webex-first experience and advanced third-party video interoperability or configure the Desk Pro for the native Microsoft Teams (MTR), the Desk Pro is perfect for any desk.
Whiteboarding in a meeting with the Cisco Desk Pro
Cisco Desk Pro running the native Microsoft Teams Rooms experience in a huddle space
The Desk Pro is an AI-powered collaboration device for the desk. It is purpose-built for collaboration and features a stunning 4K display, advanced cognitive collaboration capabilities like AI Assistant and facial recognition, and creative applications like digital whiteboarding. Easily pair your device wirelessly or dock your laptop and quickly join or start your meeting with one button to push. With a USB-C connection, the Desk Pro becomes your all-in-one primary monitor and collaboration device that supports your videoconferencing software of choice.
When set up for Cisco Rooms for a Webex-first experience, you can join any Webex, Microsoft Teams, Zoom or Google meeting with the touch of a button. At the same time, the Desk Pro can be configured as a native Microsoft Teams Rooms system for an elevated Microsoft Teams meeting experience while still offering full-featured Webex meetings.
The Desk Pro delivers the industry-leading collaboration experience customers have come to expect from Cisco. It is consistent—whether you’re at your desk, in a shared space, or in a corporate boardroom. Easy deployment and management capabilities allow customers to outfit and support thousands of desks and shared spaces with intelligent collaboration tools typical of larger room systems—at high value—while unique analytics provide valuable insight on utilization for resource planning.
The Desk Pro is designed for personal desk-based collaboration and focus rooms that accommodate one to two people. Packed with all the workplace and workflow capabilities included within Cisco’s larger meeting room devices, the Desk Pro is the ultimate desk-based collaboration device.
Table 1. Features and benefits
| Benefit |
|
| Premium desk device |
● The Cisco Desk Pro provides a high-resolution, 4k-touch experience on an anti-glare, 27-inch screen
● Co-create with a dedicated stylus that makes whiteboarding simple and clean
● Easily share content, including presentations, documents, or your desktop
● Easily join a meeting or make a call using the buttons on the touch display
● Change your in-meeting background with blurred and virtual background options
|
| High-end hardware |
● Capture a wide-angle view with a camera suitable for 1-2 people
● Equipped with powerful audio hardware and features that enhance the conferencing experience
● Microphone array for crystal clear, directional sound pickup
● Provides exceptional sound quality with 3 directional speakers and a subwoofer
● Provides a collaboration experience that is as powerful as Cisco’s Room Series but designed for the desktop
|
| USB-C connection |
● Functions as your docking station and primary display with a USB-C connection
● Leverage the meetings software of choice while taking advantage of high-quality conferencing hardware
● Extend the functionality of your laptop with touch redirect that allows for touch-based PC control
● Power delivery to your laptop
|
| Cognitive collaboration |
● Includes AI-powered features that provide a frictionless meeting experience and contextual insights
● Webex Assistant is a voice-controlled assistant that lets you start or join your meeting, book a room, or make a call
● Facial recognition identifies meeting participants and provides name labels Automatic noise detection and suppression ensures the meeting is free of distracting background noise
|
| Co-creation |
● Support for the native Webex Whiteboard and Microsoft Whiteboard (only in MTR) experiences, and secure web apps to run directly on Desk Pro, like Office 365, Trello, Miro and Mural with the option to share and annotate on the content during meetings or local brainstorming
● Easily whiteboard in person on remotely with the dedicated stylus or your finger, use fingers also to pinch and swipe
● Automatically save content on your Webex App
● Point and Live-Annotate on any content on the display
● Access and interact with Embedded Apps, like Mural, Miro, and Slido (available in Webex Meetings)
|
| Digital signage |
● Display on-demand content when the device isn’t being actively used
● Deliver digital signage, channel browsing, alerts, live TV, VoD capabilities, and scheduling
|
| Flexible deployments |
● Registers as a cloud, hybrid or on-premises device
● Flexible deployment models allow you to decide what deployment option is best for your business
|
| Smart integrations |
● Desk Pro can be easily controlled using the touch screen or with the Cisco Room Navigator
● Easily control room peripherals such as lights, room dividers, and curtains directly from the Room Navigator control unit through customizable APIs
● Advanced device management, troubleshooting, monitoring, configurations, and workspace analytics in Control Hub
● A powerful web engine provides the ability to connect to a web-based backend to automatically display information when Desk Pro is not in use.
● Cisco AI Assistant: for Cisco devices and Control Hub unlocks intelligent generative AI for device users
|
The Cisco Desk Pro transforms the way you work, collaborate, and co-create from your desk or in a shared space. Featuring a 4k, 27-inch screen, 71-degree 12 MP camera, 3.1 sound system, and advanced noise-cancelling mic array, the Desk Pro provides an exceptional video meeting experience.
The Desk Pro is fully enabled for collaboration experiences and includes the same video, audio, ideation, and APIs that are available across the Cisco portfolio. With a USB-C connection, the Desk Pro is your all-in-one docking station and primary monitor, offering a simple, exceptional collaboration experience that extends beyond the Cisco portfolio to support your collaboration tools of choice. It provides the latest and most advanced Webex features, including cognitive collaboration capabilities, digital whiteboarding, and direct access into Webex Meetings and Webex App services. In addition, you can also uplevel your Microsoft Teams Rooms with the Cisco Desk Pro, being fully certified for Microsoft Teams.
Features on the Desk Pro were previously the domain of higher-end video conferencing rooms but can now be brought to every desk and every team. When registered to the Webex App, additional cloud-based functionalities are enabled that enhance the user experience and team workflow as well as further simplifying deployment. Some examples:
● Work smarter: AI-powered features like Webex Assistant and facial recognition allow you to easily control your meeting and provide the contextual information you need, when you need it.
● Seamless co-creation: Ideation tools like digital whiteboarding make brainstorming, design, and collaboration easy, whether in person or in a remote meeting.
● Join any meeting: Connecting a laptop with USB-C enables you to join meetings from third-party meeting providers while leveraging the Desk Pro’s camera, speaker, and microphone.
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Table 2. Product specifications
| Specifications |
Description |
| Software compatibility |
● RoomOS 11 or later
◦ Microsoft Teams Rooms on Android |
| Default components shipped with Cisco Desk Pro |
● Desk Stand
● Stylus with two spare tips
● Network cable 3m/118 in
● USB-C cable (see USB-C BYOD section for details), 1.8 m/70.8 in
● HDMI 2.0 presentation cable 1.5 m/59 in
● Power supply Cisco Desk Pro
|
| Optional hardware components |
● VESA adapter and wall mount kit
● Replaceable metal speaker grille
|
| Display |
● 27-inch LCD monitor
● 4k resolution (3840x2160) (16:9)
● High-contrast IPS LED panel
● Contrast ratio: 1000:1 (typical)
● Viewing angle: +/- 89° (typical)
● Brightness 300 cd/m2
● Color depth 1.07B colors
● Color gamut 72% NTSC (100% sRGB)
|
| User interface |
● Projected capacitive touch
● Optically bonded cover glass
● Multi-touch
|
| Supported PC resolutions |
● 080p60, 1440p60, 2160p30 (4K) and 2160p60 (4K)
|
| Camera |
● 4k Ultra HD camera
● 71° horizontal field of view, 59° vertical field of view
● f/2.0 aperture
● 12 MP image sensor, supports up to 30 fps
● 1/2.8” CMOS, Dual Pixel Technology
● Automatic tilt adjustment
● Automatic focus, brightness and white balance
● Focus distance 20 cm to infinity
● Privacy shutter with LED light
|
| Video standards |
● H.264 AVC, H.263 compatibility with TANDBERG MXP endpoints
|
| Video inputs |
● USB-C DisplayPort Alternate Mode up to 3840 x 2160p60 (4kp60)
● HDMI 2.0 type A input supports formats up to 3840 x 2160p60 (4kp60)
|
| Video outputs |
|
| Encode and decode |
● Video Stream: 1920x1080 at 30fps
● Content stream: 3840x2160 at 15fps
● 3840x2160 at 15 fps content decode from Webex
|
| Audio standards |
● G.711, G.722, G.722.1, G.729, AAC-LD, and Opus
|
| Audio features |
● High-quality 20-kHz audio
● Automatic gain control
● Automatic noise reduction
● Active lip synchronization
● Keyclick suppression
|
| Audio inputs |
● Internal 8-element microphone array for speech
● USB
● Bluetooth
®
|
| Audio outputs (external) |
● 1 analog headphone output (stereo minijack)
● USB
● Bluetooth
® headset
|
| Loudspeakers (integrated) |
● High-quality speakers with left, center, and right channels enabling directional audio, plus dual woofers in balanced configuration
● Frequency response 60 Hz to 20 kHz
● Amplifier power 4 x 14W
|
| USB-C BYOD |
● Ability to provide the following over one USB-C cable to a connected computer
● Extension of display (3840x2160 @60fps) (Computer must support Alt-mode Display Port)
● Touch forwarding capabilities on supported operating systems
● Use Desk Pro camera, microphone and speakers with any SW client
● Laptop charging (60W maximum)
|
| Power |
● Rated: 200W maximum
● Standby power consumption: 15W
|
| Other USB 2.0 ports |
● Three standard type A ports enable headsets and handset use
● One Micro-B USB port intended for service only
|
| Audio standards |
● Three standard type A ports enable headsets and handset use
● One Micro-B USB port intended for service only
|
| Sensors (experimental) |
● ALS (Ambient Light Sensor) for automatic brightness adjustment and Control Hub analytics reporting
● 1D Time-of-Flight (LiDAR) for accurate presence detection. Range < 80 centimeters distance and 25 degrees angle
● Temperature (experimental) for Control Hub analytics reporting. Resolution 0.1°C. Accuracy ±1°C
● Humidity (experimental) Control Hub analytics reporting. Resolution 1%. Accuracy ±10%
|
| Operating temperature and humidity |
● 0°C to 35°C (32°F to 104°F) ambient temperature
● 20% to 90% Relative Humidity (RH)
|
| Storage and transport temperature |
● -20°C to 60°C (-4°F to 140°F) at RH 10% to 90% (noncondensing)
|
| Locking mechanism |
● Kensington security lock
|
| Dimensions |
● Width 24.8 in. (63 cm)
● Height 20.1 in. (51 cm)
● Depth 3 in. (7.5 cm) without desk stand. 7.1 in. (18 cm) with desk stand attached
● Weight 24.4 lb. (11.6 kg)
When packaged
● Width 30.7 in. (78 cm)
● Height 30.7 in. (78 cm)
● Depth 8.6 in. (22 cm)
● Weight 35.2 lb. (16 kg)
|
| Ergonomic design |
● Tiltable screen
● Flippable cable cover and integrated cable management in Desk Stand
|
| Physical buttons |
● Power button
|
| Touch buttons |
● Volume up and down LED indicator
● Microphone mute LED indicator
|
| Visual indicator |
● Camera On LED indicator (camera activation)
|
| Network |
● Internal 2-port Cisco Ethernet switch allows for a direct connection to a 10/100/1000BASE-T Ethernet network (IEEE802.3i/802.3u/802.3ab) through an RJ-45 interface with single LAN connectivity for both the phone and a co-located PC
● Wi-Fi 802.11a/b/g/n/ac 2.4 GHz and 5 GHz
|
| Bandwidth requirements |
● Up to 6 Mbps point-to-point
|
| Call control |
● Cisco Unified Communications Manager (Unified CM)
◦ Native registration with Unified CM ◦ Requires Unified CM Version 10.5** or later with latest device pack
● Cisco Expressway
◦ Native registration with Expressway
● Webex Service
● Third-party H.323 gatekeepers and standards based SIP proxies
|
| Peripherals supported |
● USB headset
● Bluetooth
® headset (wide band)
● Analog headphone output (stereo minijack)
|
| Embedded encryption |
● Support Webex Encryption, end to end
● H.323
** and SIP point-to-point
● Standards-based: H.235 v3 and Advanced Encryption Standard (AES)
● Automatic key generation and exchange
|
| Wireless sharing |
● Webex,
● Miracast,
● Apple AirPlay (only in native Webex Meetings), and
● Microsoft Teams Cast (only in MTR mode)
|
| Approvals and compliance |
● Directive 2014/53/EU (Radio Equipment Directive) for the radio versions
● Directive 2014/30/EU (EMC Directive) for the non-radio versions
● Directive 2014/35/EU (Low-Voltage Directive) for the non-radio versions
● Directive 2011/65/EU (RoHS)
● Directive 2002/96/EU (WEEE)
● NRTL approved (product safety)
● FCC CFR 47 Part 15B (EMC) – Class A
● FCC CFR 47 Part 15C (RF)
●
FCC CFR 47 Part 15E (RF)
● FCC Listed (radio equipment)
|
| Multipoint support |
● 5-way embedded SIP/H.323 conferencing capability with MultiSite option
|
| MultiSite features (Embedded multipoint) (optional upgrade) |
◦ 3-way, resolution up to 1080 at 30 fps plus content up to 4K at 15 fps ◦ 4-way, resolution up to 720 at 30 fps plus content up to 4K at 15 fps ◦ 5-way, resolution up to 720 at 30 fps plus content up to 4K at 10 fps
● Full individual audio and video transcoding
● Best impression (automatic continuous presence layouts)
● Encryption and dual stream from any site
|
| Web engine |
● The device is powered by RoomOS that features a Chromium-based web engine to support digital signage, WebRTC, interactive or non- interactive web-based applications added to the home screen/ touch controller user interface, embedded apps in Webex Meetings, embedded web views, enterprise content management tools, and more.
● The web engine supports most features expected from modern desktop browser engines, including HTML5, EcmaScript 6, CSS3, web fonts, multi-touch, SVG, canvas, iFrames, web sockets, web assembly, standard video codecs, and more.
●
Note: The web engine is mainly designed and optimized to run lightweight web applications. More advanced, full-scale web content can result in lower web app performance on the device, therefore in these scenarios we recommend running such web apps by connecting a PC with the video device via USB passthrough and interacting with the apps via touch redirect. For more information, please consult the
RoomOS WebEngine Developer Guide.
|
Table 3. Product registration
| License type |
Part number |
| Webex Device Cloud Subscription |
A-FLEX-C-DEVICE (A-FLEX-DEVICE) |
| Webex Device On-Premises Subscription |
A-FLEX-P-DEVICE (A-FLEX-DEVICE) |
| Unified CM TelePresence Room Based Endpoint License |
A-FLEX-P-DEV-11X A-FLEX-P-DEV |
Table 4. Ordering information
| Product name |
Part number |
Compliance model number |
|
| Cisco Desk Pro – Upfront GPL |
CS-DESKPRO-K9 |
TTC7-27 |
|
| Cisco Desk Pro – No radio |
CS-DESKPRO-NR-K9 |
TTC7-27 |
|
| Cisco Desk Pro – TAA (for U.S Government) |
CS-DESKPRO-K9++ |
TTC7-27 |
|
| Cisco Desk Pro - No radio TAA (for U.S Government) |
CS-DESKPRO-NR-K9++ |
TTC7-27 |
|
| Cisco Desk Pro – No radio, no encryption |
CS-DESKPRO-NR-K7 |
TTC7-27 |
|
| Software Options (Ordered Separately) |
|||
| Remote Monitoring |
L-DESK-SERIES-RM |
|
|
| Multisite (embedded multipoint) |
LIC-DESKPRO-MS |
|
|
| Spares |
|||
| Cisco Desk Pro – Upfront GPL – SPARE1 |
CS-DESKPRO-K9= |
TTC7-27 |
|
| Cisco Desk Pro – No Radio – SPARE1 |
CS-DESKPRO-NR-K9= |
TTC7-27 |
|
| Cisco Desk Pro – No radio, no encryption – SPARE1 |
CS-DESKPRO-NR-K7= |
TTC7-27 |
|
| Desk Stand for Cisco Desk Pro – SPARE |
CS-DESKPRO-STAND= |
|
|
| VESA Adapter and Wall Mount Kit for Desk Pro |
CS-DESKPRO-VESA= |
|
|
| Fabric speaker grille for Cisco Desk Pro |
CS-DESKPRO-FG= |
|
|
| Metal speaker grille for Cisco Desk Pro |
CS-DESKPRO-MG= |
|
|
| Power adapter for Cisco Desk Pro |
CS-PWR-CUBE-7= |
FSP230-A20C14 |
|
| Cisco Desk Pro Stylus Kit (2x stylus, 4x tips) |
CS-DESK-STYLUSKIT= |
|
|
Cisco Desk Pro has a 90-day limited liability warranty.
Refer to the CSR/Social Responsibility section for more information on Cisco’s environmental sustainability policies and initiatives.
| Sustainability topic |
Reference |
|
| General |
Information on product-material-content laws and regulations |
Materials |
| Information on electronic waste laws and regulations, including our products, batteries and packaging |
WEEE Compliance |
|
| Sustainability Inquiries |
Contact: csr_inquiries@cisco.com |
|
| Information on product takeback and reuse program |
Cisco Takeback and Reuse Program |
|
| Hardware as a Service (Circular Economy) |
||
| Approvals and compliance |
||
| Power |
Power |
|
| Material |
Product packaging weight and materials |
Contact: environment@cisco.com |
| Dimensions |
||
Information about Cisco’s environmental, social and governance (ESG) policies and initiatives can be found in Cisco’s Corporate Social Responsibility (CSR) report.
Cisco and our partners provide a broad portfolio of smart, personalized services and support that can help you realize the full business value of your Cisco collaboration investment by increasing business agility and network availability. This portfolio of services can accelerate business innovation by harnessing the network as a powerful business platform.
For more information about these services, visit: cisco.com/go/collaborationservices.
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