Cisco Headset 320 Series Data Sheet

Data Sheet

Available Languages

Download Options

  • PDF
    (2.8 MB)
    View with Adobe Reader on a variety of devices
Updated:August 8, 2024

Bias-Free Language

The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.

Available Languages

Download Options

  • PDF
    (2.8 MB)
    View with Adobe Reader on a variety of devices
Updated:August 8, 2024
 

 

The Cisco Headset 320 Series offers essential wired headsets with integrations into Cisco devices for easy setup. Equip with enhanced productivity features such as one button to join for Webex or Microsoft Teams.

Cisco Headset 321 and 322 and in-line USB controller

Figure 1.            

Cisco Headset 321 and 322 and in-line USB controller

Product overview

The Cisco® Headset 320 Series are affordable headsets that maximize your investment while providing the essentials for everyday office use. Featuring plug and play setup, clear audio, lightweight design, and a new one button to join experience that allows you to easily join a Webex or Microsoft Teams meeting.

Designed for workers who spend a lot of time wearing headsets at their desk and are looking to save time with productivity features like the Webex button.

The Headset 320 Series offers:

      Lightweight comfort that is ideal for extended wear.

      Uncompromised sound in a minimalistic form factor.

      Boom arm offers noise reduction in loud environments.

      Easy, intuitive user configuration experience when used with Cisco IP Phones, Webex, or Microsoft Teams.

      Flexible options for connecting to devices: Supports USB-A, USB-C, and RJ9 connections.

      Easy device management with Cisco Unified Communications Manager, Control Hub and Cisco collaboration endpoints.

      New Webex or Microsoft Teams button, available on USB models, offers a more efficient user experience.

Features and benefits

Table 1.        Features and benefits for Cisco Headset 320 Series

Feature

Description

Integrated serviceability

Headsets are easier to deploy, manage, and service with Cisco collaboration services. Centrally manage policy, defaults, and much more when using Cisco Headsets with Cisco Unified Communications Manager, Control Hub, and collaboration devices.

Premium audio experience

Advance ear cup design and wide frequency range speaker creates a full and rich sound that providing exceptional clear audio experience. Uni-directional ECM noise canceling mic help prevent noise around you, so you will be heard clearly.

Lightweight and ergonomic design

These headsets are designed to be delightful to wear for people who need to wear a headset all day. They feature quality materials, including multiaxial ear cups.

Rich connection type

Headset provides different models for different connection types including RJ-9, USB-A and USB-C (through USB-A to USB-C adapter). You can find the best fit for your work environment.

Headset audio tuning

Works only on USB headsets with compatible Cisco endpoints

The microphone test removes the guesswork associated with tuning microphone gain levels by enabling users to record themselves speaking in their work environment and then playing the recordings back. Configurable sidetone allows users to adjust speaking volume to a proper level. User can also set the Equalization of the headset to best satisfy the ear.

One button to join

Webex button: Integrates with Webex to give you the ability to join a meeting by pressing one button, invoke the Webex App, answer, end, or hold calls.

Microsoft Teams button: Integrates with Microsoft Teams to give you the ability to join a meeting by pressing one button, invoke the Microsoft Teams App, answer, end, or hold calls.

Compatibility

Table 2.        Headset compatibility for Cisco Headset 320 Series

Applications supported

Description

Cisco applications

  For compatibility information with Cisco IP Phone, Webex Desk Series, Webex, Cisco Jabber, and Webex Meetings, please refer to Cisco Headset Compatibility Guide for details.

Certifications and 3rd party applications

  Certified for Microsoft Teams and compatible with all popular meeting or video applications.

Product specifications

Table 3.        Product specifications for the Cisco Headset 320 Series

Headset detail

Description

Content in the box

Cisco Headset 321 or 322 With RJ or USB connector

Pointer card

Headset Adapter USB-A to USB-C (USB-C version only)

Packaging dimension

Headset 321: 180 X 160 X 45 mm

Headset 322: 180 X 160 X 38 mm

Weight

Headset 321 RJ9 version: 82g

Headset 322 RJ9 version: 121g

Headset 321 USB version: 87g

Headset 322 USB version: 127g

Headset adapter USB-A to USB-C: 5g

Cord length

Headset with USB connector: 2.3 M

Headset with RJ-9 connector: 2.0 M

Compatible devices

PC, Mac, Cisco IP phone, Cisco Desk Series

Connector type

RJ-9, USB-A, USB-C

Operating temperature

32 to 104 °F (0 to 40 °C)

Nonoperating temperature shock

14 to 140 °F (-10 to 60 °C)

Humidity

Operating 10% to 90%, noncondensing

Non-operating 10% to 90%, noncondensing

Speaker size

30mm

Speaker sensitivity

116.5± 3 dB 1mW/ IEC 318 at 1KHz/1mW

Speaker impedance

32Ω

Speaker max input power

50mW

Speaker frequency range

50 Hz to 18 kHz

Microphone type

Uni-directional ECM noise-canceling mic

Microphone sensitivity

-39±3 dBV/Pa F=1KH

Microphone frequency response

150 to 6800 Hz

User hearing protection

Acoustic spike protection from sounds to over 118 dB (USB headset only)

Ordering information

The Cisco Headset 320 Series are available in a Webex or Microsoft Teams version.
For more information on ordering, visit the Cisco Ordering home page.

Table 4.        Ordering information for Headset 320 Series – Webex

Part number

Compliance model number

Description

HS-W-321-C-RJ9

HS-W-320

Headset 321 Wired Single On-Ear Carbon Black RJ9

HS-W-322-C-RJ9

HS-W-320

Headset 322 Wired Dual On-Ear Carbon Black RJ9

HS-W-321-C-USB

HS-W-320

Headset 321 Wired Single On-Ear Carbon Black USB-A

HS-W-322-C-USB

HS-W-320

Headset 322 Wired Dual On-Ear Carbon Black USB-A

HS-W-321-C-USBC

HS-W-320

Headset 321 Wired Single On-Ear Carbon Black USB-A and Headset Adapter USB-A to USB-C

HS-W-322-C-USBC

HS-W-320

Headset 322 Wired Dual On-Ear Carbon Black USB-A and Headset Adapter USB-A to USB-C

Table 5.        Ordering information for Headset 320 Series - Certified for Microsoft Teams

Part number

Compliance model number

Description

HS-W-321Q-C-USB

HS-W-320

Headset 321 Wired Single Carbon Black USB-A Teams Qualified

HS-W-322Q-C-USB

HS-W-320

Headset 322 Wired Dual Carbon Black USB-A Teams Qualified

HS-W-321Q-C-USBC

HS-W-320

Headset 321 Wired Single Carbon Black USB-A Teams Qualified with Headset Adapter USB-A to USB-C

HS-W-322Q-C-USBC

HS-W-320

Headset 322 Wired Dual Carbon Black USB-A Teams Qualified with Headset Adapter USB-A to USB-C

Table 6.        Ordering information for Headset 320 Series optional accessories

Part number

Description

HS-W-320-EC8-C=

Foam ear cushion spare for Headset 320 series Carbon Black(8-pack)

Warranty information

The Cisco Headset 321 and 322 models have a two-year limited liability warranty.

Cisco environmental sustainability

Information about Cisco’s environmental sustainability policies and initiatives for our products, solutions, operations, and extended operations or supply chain is provided in the “Environment Sustainability” section of Cisco’s Corporate Social Responsibility (CSR) Report.

Reference links to information about key environmental sustainability topics (mentioned in the “Environment Sustainability” section of the CSR Report) are provided in the following table:

Table 7.        Environmental sustainability

Sustainability topic

Reference

Information on product material content laws and regulations

Materials

Information on electronic waste laws and regulations, including products, batteries, and packaging

WEEE compliance

Cisco makes the packaging data available for informational purposes only. It may not reflect the most current legal developments, and Cisco does not represent, warrant, or guarantee that it is complete, accurate, or up to date. This information is subject to change without notice.

Cisco Capital

Flexible payment solutions to help you achieve your objectives

Cisco Capital makes it easier to get the right technology to achieve your objectives, enable business transformation and help you stay competitive. We can help you reduce the total cost of ownership, conserve capital, and accelerate growth. In more than 100 countries, our flexible payment solutions can help you acquire hardware, software, services and complementary third-party equipment in easy, predictable payments.
Learn more.

For more information

Please visit cisco.com/go/headsets or review the Guide to Cisco Headsets and Webcams.

 

Learn more