Specializations retiring

We have recently announced the retirements of the service provider and security architecture specialization suites. You may need to transition to one or more alternate qualifying specializations to ensure uninterrupted benefits, including the ability to qualify for participation in VIP and EA offers. Review the retirement transition guide for further details.

Partner Architecture Specializations

Collaboration, data center, networking, security, service provider, and more

Architecture specializations showcase your expertise in specific architectures and the value you bring to prospective customers. They also allow you access to incentives and promotions that can help increase your bottom line.

Three levels of architecture specializations

Specializations, advanced specializations, and master specializations

Several of our architecture specializations are available in three levels. Choose the level that's right for you.

How do individual career and specialist certifications relate to partner specializations and partner role levels?

Looking for training?

To find training for a specific specialization, go to the page for that specialization and view the requirements document.

For training in general, see the Cisco Training page.

Looking for talent?

Find top-notch, Cisco focused job candidates in Talent Bridge, a free sourcing and recruiting service for Cisco partners.

Get started with Talent Bridge Matching Engine.

Collaboration specializations

Help your customers empower people to engage and innovate anywhere, on any device.

Collaboration SaaS Specialization

The Collaboration SaaS Specialization is being retired. See notification. View requirements.

Our specializations portfolio continues to evolve in response to shifts in the market, customer needs, and technology innovation. As part of this evolution, we’ve launched Solution Specializations.

Solution Specializations are lightweight, lower cost, offer more flexibility and they count toward Select, Premier and Gold level requirements. Visit the Solution Specializations page for the full list of specializations available as well as more details on the benefits and how to get specialized.

Advanced Collaboration Architecture Specialization

Specialize to help your customers better connect with their customers, partners, and suppliers. Requirements

Specialize to help your customers better connect with their customers, partners, and suppliers. With this specialization, you show you are an expert in the collaboration architecture. This portfolio includes unified communications, conferencing, customer care, and collaboration endpoints.

The Collaboration Architecture Specialization satisfies a requirement for Premier and Gold levels.

You can also:

  • Get bigger deals through a solution-based sales approach.
  • Take part in incentives.
  • Migrate your customers' installed base through trade-in programs and promotions.
  • Promote your best-in-class capabilities and relationship with Cisco.
  • Find and sell our tested, validated collaboration solutions at special price points.

Master Collaboration Specialization

Reach the highest level for Cisco collaboration solutions. Requirements

Reach the highest level for Cisco collaboration solutions. Deliver voice and unified communications solutions to help your customers communicate quickly and effectively. Improve customer service and save time and money.

You can also:

  • Boost your profits with unique incentives, rebates, and co-marketing funds.
  • Become an expert in delivering end-to-end voice and unified communications solutions.
  • Get early exposure to unified communications solution roadmaps.
  • Use a distinct Master Partner logo to position your best-in-class skills.
  • Access support resources.
  • Find and sell our tested, validated collaboration solutions at special price points.

Unified Contact Center Express Specialization

Deliver Cisco Contact Center Express products to small to mid-market customers. Requirements

The Unified Contact Center Express Specialization is available to all Advanced Collaboration Architecture Specialized partners, providing more flexibility in terms of which collaboration solutions to invest in.

The Cisco Contact Center portfolio now includes three specializations: Unified Contact Center Express Specialization (small to mid-market); Unified Contact Center Enterprise Specialization (enterprise market); and Webex Contact Center Specialization (cloud).

With the Unified Contact Center Express Specialization, you can:

  • Build and promote your brand as a trusted Cisco specialized partner, able to deliver Cisco Contact Center.
  • Gain recognition on the Cisco Partner Locator.
  • Differentiate your Contact Center Express capabilities from non-specialized partners.

To learn more, contact your partner account manager.

Unified Contact Center Enterprise Specialization

Deliver Unified Contact Center Enterprise (UCCE) products to enterprise customers. Requirements

Provide intelligent call routing, network-to-desktop computer telephony integration, and contact management solutions to enterprise agents over an IP-based network.

To apply for this specialization you must be associated with an Advanced Unified Contact Center Enterprise Specialization partner from another business entity of the same parent company and within the same Cisco-defined theater. The Unified Contact Center Enterprise Specialization partner must be a separate business entity from their fully qualified Advanced Unified Contact Center Enterprise Specialization partner and from another country within the same theater.

With the Unified Contact Center Enterprise Specialization, you can:

  • Market and sell UCCE solutions in countries within the theater that are outside of the country where the Advanced Unified Contact Center Enterprise Specialization qualification is held.
  • Identify, qualify, train, enable, and promote country-based presales teams to build market share in that theater.
  • Ensure high-level, end-to-end global project management for total customer engagement.
  • Ensure excellence in customer satisfaction with the UCCE solution.

This specialization is by invitation only. To learn more, contact your partner account manager.

Advanced Unified Contact Center Enterprise Specialization

Deliver Cisco Contact Center to enterprise customers. Requirements

Provide intelligent call routing, network-to-desktop computer telephony integration, and contact management solutions to enterprise agents over an IP-based network.

If you have expertise in legacy TDM and PBX phone systems, IP-based telephony, and IP-based contact center solutions, then this program is for you. You must also hold an Advanced Collaboration Architecture Specialization.

With the Advanced Unified Contact Center Enterprise Specialization you can:

  • Provide enhanced call control, platform management, and reporting services.
  • Deliver a high-performance solution for enterprise-level contact centers.
  • Offer world-class customer service.
  • Increase customer satisfaction and overall business profitability.

This specialization is invitation-only. To learn more, contact your partner account manager.

Webex Contact Center Specialization

Deliver the Cisco Webex Contact Center to mid-market customers. Requirements

The Webex Contact Center Specialization enables select partners to sell, implement and support the Cisco Webex Contact Center offer to mid-market customers.

The Webex Contact Center accelerates the Cisco Contact Center Flexible Deployment Strategy. Combined with Cisco's strong foundation with meetings and messaging and the acquisition of BroadSoft, the platform offers a complete collaboration portfolio with flexible deployment options (cloud, on premise, or hybrid) to meet customer needs.

With the Webex Contact Center Specialization, you can:

  • Build and promote your brand as a trusted, Cisco specialized partner, able to deliver Cisco Contact Center.
  • Build long-term, strategic relationships with your customers via a SaaS solution that encourages ongoing dialogue to ensure customers are leveraging solution features.
  • Take advantage of VIP rebates as part of the Collaboration Annuity track.

This specialization is invitation-only. To learn more, contact your partner account manager.

Networking specializations

Help your customers transform their networks to meet today's digital demands.

Networking Specialization

Jump-start your Cisco networking business, focusing on on-premises switching, routing, wireless, and security solutions. Requirements

Jump-start your Cisco networking business with our Networking Specialization. It focuses on on-premises switching, routing, wireless, and security solutions. It also covers cloud-managed solutions, including the Cisco Meraki product lines, support, and opportunities. Technical sales professionals will gain the foundational and practical knowledge needed to lead confidently with Cisco across industries and customer segments.

With this specialization you can:

  • Automatically become a Select Integrator.
  • Qualify for incentives.

Advanced Enterprise Networks Architecture Specialization

Specialize to get the training you need to sell Cisco Software-Defined Access (SD-Access) and SD-WAN solutions. Requirements

Specialize to get the training you need to sell Cisco Software-Defined Access (SD-Access) and SD-WAN solutions. Your customers can have the branch-office connections that today's digital networks require while using less expensive WAN transport options. Maintain top performance, security, and reliability.

You can also:

Master Networking Specialization

Be recognized as an intent-based networking genius. Bring your customers into the digital age. Build them the most secure and advanced network on the planet. Requirements

The network is changing fast. It's becoming more complex and vulnerable to the millions of threats attacking it every day.

With your intent-based networking expertise, you can help your customers minimize these complexities and change the way they manage their businesses. Your in-depth knowledge allows you to take customers' business goals and translate them into network policies; giving customers context, visibility, and insight into their networks. This is a game-changer.

You can also:

Security specializations

Help your customers grow their business more securely.

Security Specialization

Security Specialization is being retired. See notification. View requirements.

Our specializations portfolio continues to evolve in response to shifts in the market, customer needs, and technology innovation. As part of this revolution, we’ve launched the SASE, XDR, Secure Networking and Secure Network Management Solution Specializations.

Solution Specializations are lightweight, lower cost, offer more flexibility and they count toward Select, Premier and Gold level requirements. Visit the Solution Specializations page for the full list of specializations available as well as more details on the benefits and how to get specialized.

Advanced Security Architecture Specialization

Advanced Security Architecture Specialization is being retired. See notification. View requirements.

Our specializations portfolio continues to evolve in response to shifts in the market, customer needs, and technology innovation. As part of this revolution, we’ve launched the SASE, XDR, Secure Networking and Secure Network Management Solution Specializations.

Solution Specializations are lightweight, lower cost, offer more flexibility and they count toward Select, Premier and Gold level requirements. Visit the Solution Specializations page for the full list of specializations available as well as more details on the benefits and how to get specialized.

Master Security Specialization

Master Security Specialization is being retired. See notification. View requirements.

Our specializations portfolio continues to evolve in response to shifts in the market, customer needs, and technology innovation. As part of this revolution, we’ve launched the SASE, XDR, Secure Networking and Secure Network Management Solution Specializations.

Solution Specializations are lightweight, lower cost, offer more flexibility and they count toward Select, Premier and Gold level requirements. Visit the Solution Specializations page for the full list of specializations available as well as more details on the benefits and how to get specialized.

Cisco Umbrella for MSSPs Specialization

Get access to a cloud security service that gives customers a first line of defense, so your customers can stop threats before they ever reach an organization's network or endpoints. Requirements

Today's internet infrastructures are being attacked multiple times a day, every day. To get ahead of these attacks and prevent them from happening, customers need to be able to quickly detect threats such as malware and phishing before it reaches their network and endpoints. To do this, they need to build an intelligent network to be proactive and block these malicious attacks.

Our Managed Security Service Providers (MSSP) can now get access to a cloud security service that gives customers a first line of defense. Our Cisco Umbrella service protects end users on-network and off-network by blocking malware, phishing, and command and control callbacks. With this service, customers can stop threats before they ever reach an organization's network or endpoints.

To sell this service, you'll need to:

  • Be a specialized Cisco partner.
  • Have two system engineers complete the Cisco Umbrella MSSP training and Level 2 COLT exams.
  • Provide frontline support.
  • Preferably have an operational SOC and an API developer or team.

Service provider specializations

Help your service provider customers make the shift to digitization.

Advanced Service Provider Architecture Specialization

Advanced Service Provider Architecture Specialization is being retired See notification. View requirements.

Our specializations portfolio continues to evolve in response to shifts in the market, customer needs, and technology innovation. As part of this revolution, we’ve launched the Internet Infrastructure for Enterprises and Internet Infrastructure for Providers specializations.

Solution Specializations are lightweight, lower cost, offer more flexibility and they count toward Select, Premier and Gold level requirements. Visit the Solution Specializations page for the full list of specializations available as well as more details on the benefits and how to get specialized.

Master Service Provider Technology Specialization

Master Service Provider Technology Specialization is being retired. See notification. View requirements.

Our specializations portfolio continues to evolve in response to shifts in the market, customer needs, and technology innovation. As part of this revolution, we’ve launched the Internet Infrastructure for Enterprises and Internet Infrastructure for Providers specializations.

Solution Specializations are lightweight, lower cost, offer more flexibility and they count toward Select, Premier and Gold level requirements. Visit the Solution Specializations page for the full list of specializations available as well as more details on the benefits and how to get specialized.

More specializations

Specialize in IoT (Internet of Things) or Small Business.

HyperFlex Specialization

The HyperFlex Specialization is being retired. See notification. View requirements.

Our specializations portfolio continues to evolve in response to shifts in the market, customer needs, and technology innovation. As part of this evolution, we’ve launched Solution Specializations.

Solution Specializations are lightweight, lower cost, offer more flexibility and they count toward Select, Premier and Gold level requirements. Visit the Solution Specializations page for the full list of specializations available as well as more details on the benefits and how to get specialized.

IoT Advantage Specialization

The IoT Advantage Architecture Specialization is being retired. See notification. View requirements.

Our specializations portfolio continues to evolve in response to shifts in the market, customer needs, and technology innovation. As part of this revolution, we recently launched the Industrial IoT Solution Specialization and Commercial IoT Solution Specialization.

Solution Specializations are lightweight, lower cost, offer more flexibility and they count toward Select, Premier and Gold level requirements. Visit the Solution Specializations page for more details on the benefits and how to get specialized.

IoT Specialization

The IoT Architecture Specialization is being retired. See notification. View requirements.

Our specializations portfolio continues to evolve in response to shifts in the market, customer needs, and technology innovation. As part of this revolution, we recently launched the Industrial IoT Solution Specialization and Commercial IoT Solution Specialization.

Solution Specializations are lightweight, lower cost, offer more flexibility and they count toward Select, Premier and Gold level requirements. Visit the Solution Specializations page for more details on the benefits and how to get specialized.

Small Business Specialization

The Small Business Specialization has been updated. See the new Small and Medium Business (SMB) Specialization page for details.

How to get and keep a specialization

Review the requirements to see that you qualify. Apply and agree to the terms and conditions. After achieving approval, ensure that you maintain the requirements. Renew your specialization annually. (Partner admin must apply and renew).

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