الأعمال واسعة النطاق من Cisco

أوراق البيانات ومعلومات المنتج

End-of-Life and End-of-Sale Notices

• BroadSoft Lifecycle Policy and BroadWorks Software Compatibility Matrix 10-Sep-2024 (PDF - 294 KB)

إشعارات الأمان

Bulletins

• BroadWorks Release Independent Support Policy 07-Mar-2024
• Broadworks Release 26 Availability and End of Maintenance for BroadWorks Release 23 28-Sep-2023
• End-of-Support of Linux 7 for the Cisco BroadWorks Release Independent software starting with release 2024.07 29-May-2023
• End of Maintenance for Broadworks Enhanced Call Center Reporting and Database Server 01-May-2023
• Broadworks Release 25 Availability and End of Maintenance for BroadWorks Release 22 28-Jun-2022
• End-of-support of Linux 6 for the Cisco BroadWorks Release Independent software starting with release 2023.05 12-May-2022

الإعلامات الميدانية

• Field Notice: FN74163 - The Profile Server Upgrade-Rollback-Upgrade Sequence May Fail for Cisco BroadWorks XS-TAS Deployments - Software Upgrade Recommended 31-Jul-2024
• Field Notice: FN74130 - Cisco BroadWorks Application Server Release 2023.10 Build 283 Is No Longer Available for Download Due to an Issue with TimesTen 18.1. - Software Upgrade Recommended 25-Mar-2024
• Field Notice: FN74126 - The OpenClientServer Fails to Open a Secure Connection to the Network Server for the NSOCI Protocol - Software Upgrade Recommended 15-Mar-2024
• Field Notice: FN74083 - An Unhandled Exception Is Recorded in Both the PSLog and XSLog within the PM Monitoring Thread - Software Upgrade Recommended 05-Dec-2023
• Field Notice: FN74029 - Cisco BroadWorks Application Server Might Fail to Upgrade After Patch ap385071 Is Activated - Software Upgrade Recommended 20-Nov-2023
• Field Notice: FN74054 - Cisco BroadWorks Application Delivery Platform Releases 2023.05 through 2023.07 Are No Longer Backward Compatible with Previous Releases of Standalone Applications - Software Upgrade Recommended 10-Oct-2023
• Field Notice: FN74060 - Cisco BroadWorks Database Freeze Issue - Software Upgrade Recommended 10-Oct-2023
• Field Notice: FN74045 - Cisco BroadWorks Media Server Release 2023.07 Builds 333 and 334 No Longer Available for Download - Software Upgrade Recommended 10-Oct-2023
• Field Notice: FN - 72568 - BroadWorks Server Upgrade to Any Version Between Rel_2022.04 to Rel_2023.02 Inclusively Might Fail - Software Upgrade Recommended 22-Jun-2023
• Field Notice: FN74016 - Call Processing Performance Degradation Observed with Cisco BroadWorks Server Release 2023.04_1.294 - Software Upgrade Recommended 13-Jun-2023
• Field Notice: FN74010 - Xsi-Events Memory Leak When a Channel is Created - Software Upgrade Recommended 01-Jun-2023
• Field Notice: FN - 72577 - BroadWorks April 2023 Patch Bundle Requires Software Manager 1046824 - Software Upgrade Recommended 26-Apr-2023
• Field Notice: FN - 72564 - OCS Application Unable to Access Keystore and Truststore - Software Upgrade Recommended 27-Mar-2023
• Field Notice: FN - 72565 - CTI Channel Is Not Recreated After Xsi-Events Application Revert/Upgrade Which Causes Missed Notifications - Workaround Provided 20-Mar-2023
• Field Notice: FN - 72551 - Device Activation Using Activation Code No Longer Functional - Software Upgrade Recommended 07-Mar-2023

الاستشارات الأمنية والاستجابات والإعلامات

• Cisco BroadWorks Application Delivery Platform and Xtended Services Platform Stored Cross-Site Scripting Vulnerability 10-Jan-2024
• Cisco BroadWorks Application Delivery Platform and Xtended Services Platform Authentication Bypass Vulnerability 06-Sep-2023
• Cisco BroadWorks CommPilot Application Software Cross-Site Scripting Vulnerability 02-Aug-2023
• Cisco BroadWorks Privilege Escalation Vulnerability 22-Jul-2023
• Cisco BroadWorks Privilege Escalation Vulnerability 05-Jul-2023
• Cisco BroadWorks Network Server TCP Denial of Service Vulnerability 19-Apr-2023
• Cisco BroadWorks Application Delivery Platform, Application Server, and Xtended Services Platform Cross-Site Scripting Vulnerability 11-Jan-2023
• Cisco BroadWorks Application Delivery Platform and Xtended Services Platform Denial of Service Vulnerability 11-Jan-2023
• Cisco BroadWorks CommPilot Application Software Vulnerabilities 02-Nov-2022
• Cisco BroadWorks Hosted Thin Receptionist Cross-Site Scripting Vulnerability 05-Oct-2022
• Cisco BroadWorks Application Delivery Platform Software Cross-Site Scripting Vulnerability 03-Aug-2022
• Cisco BroadWorks CommPilot Application Software Vulnerabilities 08-Sep-2021
• Cisco BroadWorks Application Server Information Disclosure Vulnerability 07-Jul-2021
• Cisco BroadWorks Messaging Server XML External Entity Injection Vulnerability 05-May-2021

الإصدار والتوافق

ملاحظات الإصدار

• Cisco BroadWorks Documentation Guide Release 25 16-Aug-2023
• Cisco BroadWorks Documentation Guide Release 24 25-May-2021

التثبيت والترقية

تثبيت TechNotes وترقيته

• Applicable to Multiple Releases

  • أسلوب إجراء الترقية لخوادم BroadWorks R25 21-Jul-2023
• دليل الترقية من BroadWorks 22.0 30-Oct-2023
• دليل الترقية من BroadWorks 21.sp1 19-Oct-2023

التكوين

أدلة التكوين

• Cisco-PhoneOS311-MPP1205-98-88-78-68xx 17-Sep-2024 (ZIP - 75 MB)
• Xtended Services Interface Computer Telephony Integration Schema Files for 2024.08 13-Aug-2024 (ZIP - 233 KB)
• Xtended Services Interface Computer Telephony Integration Schema Files for 2024.08 XS-TAS 13-Aug-2024 (ZIP - 187 KB)
• Partner Configuration Guide Cisco Multi-Platform Phones 21-Jun-2024 (PDF - 10 MB)
• Cisco-PhoneOS301-MPP1204-98-88-78-68xx 21-Jun-2024 (ZIP - 131 MB)
• Xtended Services Interface Computer Telephony Integration Schema Files for 2024.04 XS-TAS 25-Apr-2024 (ZIP - 186 KB)
• Xtended Services Interface Computer Telephony Integration Schema Files for 2024.04 25-Apr-2024 (ZIP - 232 KB)
• Xtended Services Interface Computer Telephony Integration Schema Files for 2024.03 XS-TAS 27-Mar-2024 (ZIP - 186 KB)
• Cisco-Multi-Platform-Phones-1203-ver001 27-Sep-2023 (ZIP - 46 MB)

أمثلة على التكوين وTechNotes

• Cisco BroadWorks Ansible Playbook

  • تكوين FMC مع إمكانية تحديث FTD interface IP 02-Feb-2024
  • تكوين FMC باستخدام FTD مدمج قابل للتعديل 01-Feb-2024

• Cisco BroadWorks Application Server

  • تكوين مستخدمي المسؤول الجدد في BroadWorks 30-Jan-2023

• Cisco BroadWorks WebRTC Server

  • مقارنة CVI و WebRTC (Differences and configuration) 11-Oct-2023
• Update Trust for CTI Interface في Webex ل Broadworks 14-Feb-2024
• إستخدام ميزة BroadWorks switchDeviceType 31-Jan-2023
• Configure Broadworks OCISenderTool 27-Jan-2023
• تكوين HTTP/2 ل BroadWorks NPS باستخدام خدمة الإعلام بالدفع من Apple 31-Mar-2021
• يجب تعطيل CAP لترقية POST 22.0 على كافة الخوادم لمنع أخطاء OCS 10-May-2019

استكشاف الأخطاء وإصلاحها

Support FAQ

• Cisco BroadWorks Xtended Services Platform

  • BW-CallSettingsWeb-ReleaseNotes-V28 28-Apr-2024 (PDF - 281 KB)
• كيفية تمكين قنوات تسجيل UMS الإضافي 13-Jan-2021
• ك TTA، كيف يمكنني التبديل بين مجموعات التذاكر المختلفة؟ 12-Nov-2020
• لماذا يوجد تباين بين قياس الأداء BwNumberOfUsers وعدد تراخيص المستخدم؟ 12-Nov-2020
• TrunkGroup: يلزم وجود مكالمات متعددة ل TGUsers 12-Nov-2020
• العمل باستخدام حزم SIP الكبيرة 11-Nov-2020
• مركز الاتصال - إعادة توجيه المكالمات غير متوفرة - يلزم إستخدام مشغول إعادة توجيه الاتصال 11-Nov-2020
• ما هي مراقبة المستخدم الثابتة والحركية؟ 11-Nov-2020

استكشاف أخطاء TechNotes وإصلاحها

• Applicable to Multiple Releases

  • شرح آلية تشغيل الإعلانات في BroadWorks 31-Jan-2023

• Cisco BroadWorks Application Server

  • أستكشاف أخطاء تقرير توفر SNMP ل BroadWorks وإصلاحها 26-Jan-2023

• Cisco BroadWorks Application Server 24.0

  • أستكشاف أخطاء إعداد المكالمات وإصلاحها مع VTR و VTRI 31-Jan-2023

• Cisco BroadWorks Application Server 22.0

  • أستكشاف أخطاء Webex وإصلاحها ل Bworks "؛ فشل تحليل التكوين&product؛ الخطأ 15-Feb-2024
• أستكشاف أخطاء CommPilot "؛SSL_ERROR_NO_CIPHER_OVERLAP" وإصلاحها؛ 31-Jan-2023
• يتوقف EMS عن تنبيهات التسجيل مع حل AP.ems.22.0.1123.AP362164 البديل 17-Nov-2021
• محلل حلول التعاون (CSA) - مكونات BroadWorks 26-Mar-2021
• أدوات إدارة BroadWorks: NFM مقابل CSA 26-Mar-2021
• عمليات إدارة تصحيح مبسطة باستخدام NFM (مدير وظائف الشبكة) 13-Mar-2021